if (isVoipEventCallAbandoned(event)) {
                const { data } = event;
                queueAggregator.queueAbandoned({ queuename: data.queue, queuedcallafterabandon: data.queuedCallAfterAbandon });
                setQueueName(queueAggregator.getCurrentQueueName());
                setQueueCounter(queueAggregator.getCallWaitingCount());