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Enterprise Customer Success Manager

Code Climate • New York City

Code Climate is the world's largest engineering intelligence platform, helping over 100,000 developers, and 1,000's customers improve the efficacy of their people, process, and code. Our product suite helps run software engineering teams -- from improving developers day to day experience to providing engineering leaders with intelligent data to help them make important decisions.

We’re looking for bright, driven, and empathetic people to partner with our customers to help them achieve their engineering goals, using Code Climate as a central tenant of success. In this role, you’ll be responsible not only for driving customer success but for acting as a liaison between customers and the product team as we strive to continuously improve our products. This is an opportunity to shape the future of a small but rapidly growing team at market-defining company.

As a key part of the external face of Code Climate, we're looking for someone who is obsessed with customer happiness and can serve as a trusted advisor to smart engineering professionals.

Examples of problems you'll be solving:

We looking for someone unique -- someone who . . .

Working at Code Climate

Code Climate is an equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.