As the COVID-19 (coronavirus) outbreak has evolved rapidly, we want to take a moment to share updates with our customers about the precautions we’re taking to keep our services up and running, while ensuring the safety of our team.
Our leadership team is carefully monitoring and assessing the situation and we do not foresee a major impact to the delivery of our services due to COVID-19. We’re following the advice of the World Health Organization, the Centers for Disease Control, and other local authorities to be prepared to mitigate any potential disruptions to our business if necessary.
First and foremost, the safety and health of all Code Climate employees and the broader community is something we take very seriously. To that end, we have been taking proactive measures to help reduce the spread of the virus by following the advice of medical experts and the authorities:
- Remote work – Our team has been telecommuting since March 10th and this policy will continue until at least April 20th. We’re ensuring that all employees have the tools and equipment to perform their responsibilities securely from home.
- Travel – We’ve restricted all domestic and international business travel except for trips that are strictly necessary.
We have plans and processes in place to ensure we can maintain business functions and our services are available.
- Security and reliability – Our systems were designed and built with disaster recovery in mind. Our infrastructure and data are spread across three AWS availability zones. In addition to that, we have automated backup processes for all data stores that contain customer data. Read more about our approach in our Security page. A real-time view of our uptime and availability is tracked on status.codeclimate.com.
- Support – Our team continues to remain available to address all your commercial and support needs. If you have any questions, please feel free to contact firstname.lastname@example.org.
We will be providing additional updates as the situation evolves. If we can support you or your team in any way, please don’t hesitate to let us know.
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