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Health Intelligence

Springbuk used metrics to scale continuous delivery

Request Demo

Results Achieved

64%
Increase in Pull Request Throughput
48%
Decrease in Cycle Time
91%
Decrease in Pull Request Size

The Challenge

  • Leadership aimed to grow the engineering team.
  • Roger Deetz joined as VP of Engineering to build out the department but quickly saw the org’s processes were not ready for scale.
  • Teams lacked consistency in how they shipped features to customers.
  • Engineers were juggling multiple tracks of work, causing delays and weeks-long bottlenecks.
  • Some teams had no continuous delivery process at all.
  • Agile practices brought “pitfalls without benefits,” according to team members.
  • Ambitious hiring goals existed, but there was no system to ensure new hires would be successful or productive.
  • Roger chose to focus on fixing internal processes before expanding the team.
  • Our Solution

  • Roger used Velocity to create a blueprint for stronger Agile processes across the organization.
  • Initially skeptical of metrics, he tried Velocity to evaluate whether process changes were effective.
  • He reviewed metrics weekly, focusing on Pull Request Throughput and Cycle Time.
  • Velocity enabled easy comparison of productivity across teams.
  • Roger became convinced of the value of metrics after seeing they brought focus and highlighted effective agile practices.
  • He discovered that less efficient teams often struggled with vague or unclear stories.
  • Unclear stories led to lengthy review cycles and misalignment within engineering.
  • Roger worked with engineering leads and product managers to standardize story writing.
  • Teams began writing 1-sentence actionable requests and breaking down projects over 20 effort points into smaller, independent stories.
  • With improved processes in place, Roger felt confident moving forward with scaling the engineering department.
  • Implementation Journey

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    “I encourage any engineering leader to start measuring with Velocity to discover their team’s successful work habits.”
    —Roger Deetz, VP of Engineering, Springbuk

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