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Quantifying Engineering’s Impact on Revenue While Spotlighting Improvements

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Results Achieved

92%
Increase in Traceability
45%
Decrease in Cycle Time
39%
Increase in PR Throughput

The Challenge

  • After a 2019 merger, WorkTango’s combined engineering organization became disorganized and inefficient.
  • The team experienced significant process slowdowns, but leadership lacked visibility into the root causes.
  • They needed a tool that could improve engineering processes and outputs while enabling them to adapt quickly to future changes.
  • Engineering leadership recognized that developers needed better habits to be more effective, but they lacked the data to guide coaching and improvement.
  • CTO Mike Couvillion needed to demonstrate engineering efficiency and throughput to the Board of Directors.
  • He previously relied on manual GitHub queries to produce metrics, but found the approach unsustainable and unscalable.
  • Through this manual effort, he realized that reliable reporting required a dedicated product—and began searching for a proper solution.
  • Couvillion ultimately selected Code Climate Velocity as the tool to solve these problems.

    • Our Solution

  • WorkTango’s engineering leadership used Velocity to identify the organization’s biggest bottlenecks.
  • Insights from Velocity enabled improvements to processes, team structures, and individual performance.
  • The organization fundamentally restructured teams and subsequently saw improvements across all engineering metrics.
  • Velocity supported a culture of continuous improvement by enabling data-driven coaching.
  • Couvillion emphasized establishing the right behavior patterns as the foundation for engineering success—and Velocity reinforced this approach.
  • He found that framing engineering improvements in terms of revenue metrics resonated strongly with business stakeholders.
  • Couvillion encourages team leads to connect engineering efficiency with broader business and financial outcomes.

    • Implementation Journey

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    Velocity makes it so much easier to advocate for resources. For the first time, we can quantify what the engineers are actually doing. When you’re dealing with numbers people, being able to put the right numbers in front of them is meaningful.
    —Mike Couvillion, CTO

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