Function main has 44 lines of code (exceeds 25 allowed). Consider refactoring.

Open

    function main() {
      //your widget code goes here

        jQuery(document).ready(function ($) {

Function main has 44 lines of code (exceeds 25 allowed). Consider refactoring.

Open

    function main() {
      //your widget code goes here

        jQuery(document).ready(function ($) {

Method create_internal_ticket has 43 lines of code (exceeds 25 allowed). Consider refactoring.

Open

  def create_internal_ticket
    @forum = Forum.find(1)
    @user = User.where("lower(email) = ?", params[:topic][:user][:email].downcase).first

    @topic = @forum.topics.new(

Method create_reply_from_email has 13 arguments (exceeds 4 allowed). Consider refactoring.

Open

  def self.create_reply_from_email(email, email_address, email_name, subject, raw, message, token, to, sitename, cc, number_of_attachments, spam_score, spam_report)      

Method create has 40 lines of code (exceeds 25 allowed). Consider refactoring.

Open

  def create
    params[:id].nil? ? @forum = Forum.find(params[:topic][:forum_id]) : @forum = Forum.find(params[:id])

    @topic = @forum.topics.new(
      name: params[:topic][:name],

Method create_reply_from_email has a Cognitive Complexity of 13 (exceeds 5 allowed). Consider refactoring.

Open

  def self.create_reply_from_email(email, email_address, email_name, subject, raw, message, token, to, sitename, cc, number_of_attachments, spam_score, spam_report)      
    
    # flag as spam if below spam score threshold
    ticket_status = (spam_score > AppSettings["email.spam_assassin_filter"].to_f) ? "spam" : "new"
        

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Method update_settings has 38 lines of code (exceeds 25 allowed). Consider refactoring.

Open

  def update_settings
    # NOTE: We iterate through settings here to establish our universe of settings to save
    # this means if you add a setting, you MUST declare a default value in the "default_settings intializer"
    @settings = AppSettings.get_all
    # iterate through

Method create_new_ticket_from_email has 12 arguments (exceeds 4 allowed). Consider refactoring.

Open

  def self.create_new_ticket_from_email(email, email_address, email_name, subject, raw, message, token, to, cc, number_of_attachments, spam_score, spam_report)

Method ticketing_ui has a Cognitive Complexity of 12 (exceeds 5 allowed). Consider refactoring.

Open

  def ticketing_ui
    @updated_topics = @topics
    if params[:q].present?
      search_date_from_params
      search_topics

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Method new_post has a Cognitive Complexity of 12 (exceeds 5 allowed). Consider refactoring.

Open

  def new_post(post_id)
    @post = Post.find(post_id)
    @topic = @post.topic
    @posts = @topic.posts.where.not(id: @post.id).ispublic.active.reverse
    @header = Doc.where(title: 'Customer_header').first.present? ? Doc.where(title: 'Customer_header').first.body : ""

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Method create_new_ticket_from_email has 35 lines of code (exceeds 25 allowed). Consider refactoring.

Open

  def self.create_new_ticket_from_email(email, email_address, email_name, subject, raw, message, token, to, cc, number_of_attachments, spam_score, spam_report)

    # flag as spam if below spam score threshold
    ticket_status = (spam_score > AppSettings["email.spam_assassin_filter"].to_f) ? "spam" : "new"

Method create has 34 lines of code (exceeds 25 allowed). Consider refactoring.

Open

  def create
    @topic = Topic.find(params[:topic_id])
    # @post = Post.new(:body => params[:post][:body],
    #                  :topic_id => @topic.id,
    #                  :user_id => current_user.id,

Method create_forwarded_message_from_email has 32 lines of code (exceeds 25 allowed). Consider refactoring.

Open

  def self.create_forwarded_message_from_email(email, subject, raw, message, token, to, cc, number_of_attachments, spam_score, spam_report)

    # Parse from out of the forwarded raw body
    from = raw[/From: .*<(.*?)>/, 1]
    from_token = from.split("@")[0]

Method split_topic has 32 lines of code (exceeds 25 allowed). Consider refactoring.

Open

  def split_topic
    parent_topic = Topic.find(params[:topic_id])
    parent_post = Post.find(params[:post_id])

    @topic = Topic.new(

Method create has a Cognitive Complexity of 11 (exceeds 5 allowed). Consider refactoring.

Open

  def create
    @topic = Topic.find(params[:topic_id])
    # @post = Post.new(:body => params[:post][:body],
    #                  :topic_id => @topic.id,
    #                  :user_id => current_user.id,

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Method create_new_ticket_from_email has a Cognitive Complexity of 11 (exceeds 5 allowed). Consider refactoring.

Open

  def self.create_new_ticket_from_email(email, email_address, email_name, subject, raw, message, token, to, cc, number_of_attachments, spam_score, spam_report)

    # flag as spam if below spam score threshold
    ticket_status = (spam_score > AppSettings["email.spam_assassin_filter"].to_f) ? "spam" : "new"

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Method import has a Cognitive Complexity of 11 (exceeds 5 allowed). Consider refactoring.

Open

  def import(file_path, file_name, klass, user, import)
    started_at = Time.now
    spreadsheet = open_spreadsheet(file_path, file_name)
    header = spreadsheet.row(1)
    if true #header == klass.new.attributes.keys

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Method topic_search has a Cognitive Complexity of 11 (exceeds 5 allowed). Consider refactoring.

Open

  def topic_search

    # search for user, if [one] found, we'll give details on that person
    # if more than one found, we'll list them, if search is for "users" then show all
    if params[:q] == 'users'

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Method serialize_autocomplete_result has a Cognitive Complexity of 11 (exceeds 5 allowed). Consider refactoring.

Open

  def serialize_autocomplete_result(results)
    serialized_result = []
    results.each do |result|
      if result.searchable_type == "Topic"
        serialized_result << {

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Method create_forwarded_message_from_email has 10 arguments (exceeds 4 allowed). Consider refactoring.

Open

  def self.create_forwarded_message_from_email(email, subject, raw, message, token, to, cc, number_of_attachments, spam_score, spam_report)