Service + Software Model

Platform + Expertise = Lasting Change

We don't just hand you a tool and walk away. Code Climate combines powerful platform technology with seasoned practitioners who guide you through every step of your transformation journey.

Why We Combine Service + Software

Tools provide data. Transformation requires interpretation, strategy, and execution. That's why every Code Climate engagement pairs our platform with expert practitioners.

Tool-Only Approach

  • x
    Dashboard full of metrics you don't know how to interpret
  • x
    No context for what's normal vs. concerning
  • x
    Unclear what actions to take based on the data
  • x
    No one to guide organizational change
  • x
    Platform sits unused after initial excitement

Code Climate Approach

  • ✓
    Data analyzed in YOUR specific organizational context
  • ✓
    Expert interpretation of what metrics mean for you
  • ✓
    Clear, prioritized recommendations and roadmap
  • ✓
    Practitioner-led change management support
  • ✓
    Continuous optimization and accountability

Our Proven Process

A structured approach refined through hundreds of transformations
01

Discovery & Assessment

Week 1-2
We start by understanding your current state, challenges, and goals. This includes stakeholder interviews, initial data collection, and baseline metric establishment.
Key Deliverables:
Assessment Report
Baseline Metrics
Priority Areas Identified
02

Strategy & Roadmap

Week 2-3
Our advisors work with you to create a customized transformation roadmap with clear milestones, success metrics, and accountability measures.
Key Deliverables:
Transformation Roadmap
Success Metrics
Quick Win Recommendations
03

Implementation & Support

Week 4-8
Platform deployment paired with practitioner guidance. We're with you through rollout, training, change management, and initial optimizations.
Key Deliverables:
Platform Access
Team Training
Weekly Check-ins
Implementation Support
04

Optimization & Growth

Ongoing
Continuous monitoring, quarterly business reviews, and ongoing advisory support to ensure sustained improvement and maximum ROI.
Key Deliverables:
Quarterly Reviews
Optimization Recommendations
Continuous Advisory Access
Typical timeline: 8-12 weeks from assessment to optimization phase

Engagement Models

Choose the level of advisory support that fits your needs

Why We Don't Offer Platform-Only Access

We've learned from hundreds of transformations that lasting change requires more than data—it requires expert interpretation, strategic planning, and change management. Platform-only approaches lead to unused dashboards and frustrated teams. We're committed to your success, which is why every engagement includes practitioner guidance.

What to Expect

A typical engagement cadence and what you'll experience

Regular Touchpoints

Weekly or quarterly advisor sessions (depending on engagement model) to review progress, address blockers, and refine strategy.

Clear Accountability

Defined success metrics, action items tracked, and measurable progress reviewed at every session. No ambiguity.

Collaborative Partnership

We work alongside your team, not as outsiders. Your challenges become our challenges, and your wins become our wins.
Honest Answers

When NOT to Choose Code Climate

We believe in transparency. Here are honest answers about when we might not be the right fit for you.

Can't I just buy a tool like DX and figure it out ourselves?

Yes, you can. But our customers choose us because metrics without interpretation lead to analysis paralysis. If you have experienced DevEx practitioners in-house, a tool might be enough. If you need transformation, not just dashboards, we're the right fit.

We just want the software, why do we need advisory?

Because software alone doesn't create lasting change. We've seen too many organizations buy platforms, implement them, and abandon them within 6 months because they didn't have guidance on what the data means or how to act on it. We'd rather be honest and turn away business than set you up for failure.

Our engineering culture isn't ready for this kind of scrutiny.

Then we're probably not the right fit yet. Code Climate works best when leadership is committed to transparency and constructive improvement. If your organization isn't ready to use data to improve (not punish), the platform will create friction, not value.

We don't have budget for professional services, can we just buy the platform?

No. We've learned that platform-only engagements fail. Our smallest engagement includes quarterly advisory support. We'd rather be honest about our model than take your money for something that won't succeed.

We're already using [competitor tool], why would we switch?

You shouldn't, unless your current tool isn't giving you actionable transformation. We're not the cheapest option, and if you're just collecting metrics, stick with what you have. Choose us when you're ready to actually transform how your teams work.

Can't we just hire our own DevEx team internally instead?

And you should, eventually. Many of our customers use us as a bridge while they build internal capacity. We help you define what 'good' looks like, then transition ownership to your team. If you already have that expertise in-house, we might not be necessary.our model than take your money for something that won't succeed.

This seems expensive compared to just buying a dashboard tool.

It is more expensive. Because you're not buying a dashboard—you're buying expertise, transformation, and lasting organizational change. If your problem is 'we need more metrics,' we're overkill. If your problem is 'we need to fundamentally improve how we build software,' we're the right investment.

We're only 20 developers, are we too small?

Possibly. Our sweet spot is organizations with 50+ developers where coordination, quality, and velocity challenges compound. Smaller teams might be better served by lighter-weight tools until they hit scale challenges that require expert guidance.

We tried a DevOps transformation consultant before and it didn't stick.

That's exactly why we combine software + services. The platform keeps the practices alive after consulting ends. But if your organization isn't willing to commit to change with executive sponsorship, we'll face the same challenges. Transformation requires commitment, not just technology.

How do we know this won't just be shelfware?

We don't offer platform-only for exactly this reason. Our advisory model includes accountability check-ins and continuous engagement, but ultimate success depends on your organization committing to the process. If you're looking for a quick fix or checkbox solution, we're not it.

Still think we might be a good fit?

If you're committed to transformation, have executive sponsorship, and understand that lasting change takes time and partnership—let's talk. We'll be honest about whether we can help you succeed.

Ready to Start Your Transformation?

Let's discuss your challenges and design an engagement that fits your needs.
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