app/views/user_mailer/in_person_failed.html.erb
<%= t('user_mailer.in_person_verified.greeting') %><br>
<p>
<%= t(
'user_mailer.in_person_failed.intro',
location: @presenter.location_name,
date: @presenter.formatted_verified_date,
) %>
</p>
<p>
<% if @presenter.show_cta? %>
<%= t('user_mailer.in_person_failed.body.with_cta', sp_or_app_name: @presenter.service_provider_or_app_name) %>
<% else %>
<%= t('user_mailer.in_person_failed.body.without_cta', sp_name: @presenter.service_provider.friendly_name) %>
<% end %>
</p>
<p><strong><%= t('user_mailer.in_person_failed.verifying_identity') %></strong></p>
<ul class="usa-list">
<li><%= t('user_mailer.in_person_failed.verifying_step_not_expired') %></li>
</ul>
<%= render 'shared/in-person-verification-results-email-lower' %>