documentation/IS4C/end-user/keyboard.html
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<title>IS4C Lane Keyboard Commands</title>
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<h2 class="bodytext">Keyboard Commands</h2>
<span class="bodytext">
<p>IS4C is much easier to use if the cashier is provided with a programmable keyboard.
The programmable keyboard is essentially a board of "hot keys" programmed to send text strings to the input box. If you don't have a programmable keyboard for now, you could type in the text strings using a regular keyboard, and the system will behave accordingly.
<p>Below is a table of the text strings and the corresponding responses from the system.
[arg] means an "argument input" is expected, [someting else] indicates a second variable of
some kind, and {ENTER} means pressing the "Enter" key.
</span>
<p>
<table border=1 cellpadding=5 cellspaceing=0>
<tr><!------------------------------------------------------------------------->
<td valign=top align=center colspan = 3>
<span class="bodytext">
<b>General</b>
</span>
</td></tr><tr><!--------------------------------------------------------------->
<td valign=top style="width:120px;">
<span class="bodytext">
<b>Function</b>
</span>
</td>
<td valign=top style="width:160px;">
<span class="bodytext">
<b>String</b>
</span>
</td>
<td valign=top><span class="bodytext">
<span class="bodytext">
<b>Effects</b>
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Balance Query
</span></td><td valign=top><span class="bodytext">
<!--------------String-->BQ{ENTER}
</span></td><td valign=top><span class="bodytext">
Prints the Balance of the Store Charge account of the current member.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Cancel
</span></td><td valign=top><span class="bodytext">
<!--------------String-->CN{ENTER}
</span></td><td valign=top><span class="bodytext">
Cancels an entire transaction. Calls up a prompt for a supervisor's password.
Transaction will be cancelled if password is correct. A partial receipt will print,
listing items rung in up to the point of cancellation.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top width=120>
<!--------------Key----->Clear
</span></td><td valign=top width=120>
<!--------------String-->CL{ENTER}
</span></td><td valign=top><span class="bodytext">
Commonly used to reverse incorrect entries and to clear error message boxes
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Comment
</span></td><td valign=top><span class="bodytext">
<!--------------String-->CM[arg]{ENTER}
</span></td><td valign=top><span class="bodytext">
Adds a line with the comment [arg] to the transaction.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Coop Cred Query
</span></td><td valign=top><span class="bodytext">
<!--------------String-->CQ{ENTER}
</span></td><td valign=top><span class="bodytext">
Prints the Balance of the Coop Cred account of the current member.
</span></td></tr>
<tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Percent Discount Applied
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]DA{ENTER}
</span></td><td valign=top><span class="bodytext">
Applies a percentage discount specified by [arg] to the entire transaction.
Keys are usually programmed to apply certain standard percentages, e.g.
5DA{ENTER} and 10DA{ENTER} for discounts of five and ten percent respectively.
</span></td></tr>
<tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Percent Discount Item
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]DI[upc]{ENTER}
</span></td><td valign=top><span class="bodytext">
Applies a percentage discount specified by [arg] to the next item you enter.
Typing/scanning the item code before you press {Enter} is optional.
Nothing is displayed on the screen until the item is entered.
Same as PD.
</span></td></tr>
<tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Department
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]DP[Department]{ENTER}
</span></td><td valign=top><span class="bodytext">
When an item with a known department is unscannable, cashier hand-enters in
100 x price as [arg] ($1.49, for example, goes in as 149), then presses the department key,
and the item is rung in as a general department item. [Department] is a three digit integer.
The department keys are usually pre-progammed (e.g. DP020{ENTER}).
The correct department is obtained from referencing the number against the "Department" table.
A warning screen will come up with an error beep if [arg]/100 falls outside the accepted department price range set in the same table.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Department Lookup
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]DP{ENTER}
</span></td><td valign=top><span class="bodytext">
If you don't know the Department Number, just enter the price x 100 followed by DP{ENTER}.
The system will display a list of departments to choose from.
Use the arrow keys to move down and up the list and {ENTER} to select the department
or Clear (CL{ENTER}) to make no choice.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Foodstamp eligible total
</span></td><td valign=top><span class="bodytext">
<!--------------String-->FNTL{ENTER}
</span></td><td valign=top><span class="bodytext">
Calculates and displays foodstamp eligible amount. System will not accept foodstamp
tenders without FNTL being first invoked. FNTL automatically triggers TL
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Foodstamp toggle
</span></td><td valign=top><span class="bodytext">
<!--------------String-->FN
</span></td><td valign=top><span class="bodytext">
Reverses the foodstamp eligible status of the next item rung in.
The foodstamp toggle key does not sent {ENTER},
and is Usually invoked when the cashier first presses FN, then scans in the
item in question. If FN is followed by the tax toggle key,
then both the tax and foodstamp status of the following item rung in are reversed.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Manager's Menu
</span></td><td valign=top><span class="bodytext">
<!--------------String-->MG{ENTER}
</span></td><td valign=top><span class="bodytext">
Calls up a list box with the following alternatives
<ul>
<li>Suspend Transaction
<li>Resume Transaction
<li>Tender Reports
</ul>
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Member Identification
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]ID{ENTER}
</span></td><td valign=top><span class="bodytext">
Search for the member number entered as [arg]. If found,
display the member number on the screen, and the transaction will
be associated with the member number. If [arg] is not found, or
not entered, a prompt box will appear asking for a last name.
Entering letters into the box will call up a drop down list with last names
matching the letters entered. The cashier can then
pick from the list. "ID" can be used multiple times and at any point
during the transaction. Sales records will reflect the last ID entered.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Multiple (marked @)
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]*[upc]{ENTER}
</span></td><td valign=top><span class="bodytext">
Rings up [arg] number of items represented by the upc. Cashiers typically type in
[arg], then presses the multiple key @, and then scan in the item. It can also
be used in the middle of a longer string in combination with other keys, as in VD5*29
(void 5 cups of coffee), or 10*149DP110 (ten items from department 110 at 1.49 each).
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->No Sale
</span></td><td valign=top><span class="bodytext">
<!--------------String-->NS{ENTER}
</span></td><td valign=top><span class="bodytext">
Opens the cash drawer. Calls up a prompt for a supervisor's password,
and drawer opens when the password is correct. Works only when there is
no transaction in progress.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Ontario Meal Tax Rebate
</span></td><td valign=top><span class="bodytext">
<!--------------String-->MTL{ENTER}
</span></td><td valign=top><span class="bodytext">
Removes the Ontario Provincial Sales Tax (PST) on items
rung in to this point if the total of the transaction is $4.00 or less.
<br />The items should include a "main course" and optionally
a dessert or drink. It should not be applied to snacks/treats alone.
<br />For example, if the HST on a prepared roti costing $3.00 were
13% or $0.39 this removes the 8% PST and leaves the 5% GST,
resulting in tax of $0.15, a saving of $0.24 .
<br />It will not work a the end of tranaction that is more than $4.00
that might include items that would qualify if rung in alone.
<br />More items can be rung in after it is applied and the saving will
not be lost.
</span></td></tr>
<tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Percent Discount Item
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]PD[upc]{ENTER}
</span></td><td valign=top><span class="bodytext">
Applies a percentage discount specified by [arg] to the next item you enter.
Typing/scanning the item code before you press {Enter} is optional.
Nothing is displayed on the screen until the item is entered.
Same as DI.
</span></td></tr>
<tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Product verification
</span></td><td valign=top><span class="bodytext">
<!--------------String-->PV{ENTER}
</span></td><td valign=top><span class="bodytext">
Calls up a prompt for either a text string or an upc. When action is taken, will
either generate a list of products matching the text string, or the product
matching the upc. Selecting an item from the list will result in that
item being rung in.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Product verification
</span></td><td valign=top><span class="bodytext">
<!--------------String-->PV[arg]{ENTER}
</span></td><td valign=top><span class="bodytext">
Shows a list of products beginning with the string specified by [arg].
Selecting an item from the list will result in that item being rung in.
This variation is usually used for quick "look ups" with "speed keys"
where the string [arg] is pre-programmed (eg., PVAPPLE{ENTER})
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Refund
</span></td><td valign=top><span class="bodytext">
<!--------------String-->RF[arg]{ENTER}
</span></td><td valign=top><span class="bodytext">
Refunds the item(s) specified by [arg]. [arg] can take the following forms: RF29
(refund one cup of coffee), RF3*29 (3 cups of coffee), or RF3*149DP110 (refund 3
department 11 items at 1.49 each).
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Repeat Input
</span></td><td valign=top><span class="bodytext">
<!--------------String-->RI{ENTER}
</span></td><td valign=top><span class="bodytext">
Re-enter the last input, so that the next occurance of the
same item in the cashier's hand doesn't have to be scanned
or manually entered. Note that the key repeats the input, not the
item. For example, the last input might well be a CL{Enter}, or something sent
while the cashier is leaning against the keyboard.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Sign off
</span></td><td valign=top><span class="bodytext">
<!--------------String-->SO{ENTER}
</span></td><td valign=top><span class="bodytext">
Cashier sign off. Drawer will open.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Tare weight
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]TW{ENTER}
</span></td><td valign=top><span class="bodytext">
Stores tare weight as [arg]/100. Displays tare weight on screen.
If next item rung in is a weight item with weight supplied, will then
apply tare weight to the supplied weight.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Tax exempt
</span></td><td valign=top><span class="bodytext">
<!--------------String-->TETL{ENTER}
</span></td><td valign=top><span class="bodytext">
Makes the entire transaction tax exempt. Tax exemption is reversed by scrolling
to the tax exemption notification display and pressing the "void" key
(VD{ENTER})
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Tax toggle
</span></td><td valign=top><span class="bodytext">
<!--------------String-->1TN{ENTER}
</span></td><td valign=top><span class="bodytext">
Reverses the tax status of the next item rung in. Effective only for one item.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Total
</span></td><td valign=top><span class="bodytext">
<!--------------String-->TL{ENTER}
</span></td><td valign=top><span class="bodytext">
Calculates amount due, taking into account discount, tax, and any exemptions and
surcharges. The number is reported on the screen, and represents the amount the
customer must pay to complete the transaction up to that point. The system will
not complete a transaction without Total (TL) being invoked at the final stage.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Total Out
</span></td><td valign=top><span class="bodytext">
<!--------------String-->TO{ENTER}
</span></td><td valign=top><span class="bodytext">
As of 29Mar2014 it seems to be an obsolete command and probably shouldn't be used.
It seems to have the same effect as Total (TL) but is probably not
being maintaned.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Void
</span></td><td valign=top><span class="bodytext">
<!--------------String-->VD
</span></td><td valign=top><span class="bodytext">
Without [arg], VD attempts to void the currently highlighted item. Certain items cannot
be voided. Any kind of informational lines, such as subtotals, cannot be voided.
If the item is a multiple, say ten of something, and one was voided previously, then
trying to void ten will result in an error screen indicating that only 9 are available
for voidling. Notice that VD is a prefix, and cashier must press the "enter" key for
VD to take effect.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Void
</span></td><td valign=top><span class="bodytext">
<!--------------String-->VD[arg]{ENTER}
</span></td><td valign=top><span class="bodytext">
Attempts to void the item(s) specified in [arg]. [arg] could be a upc or the
multiple thereof. eg. [arg] could be simply 29 (a cup of coffee) or 10*29
(10 cups of coffee). [arg] could also involve other keys, as in
VD10*149DP110 (void 10 of department 110 at 1.49 each).
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top align=center colspan = 3>
<span class="bodytext">
<b>Tenders</b>
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<b>Function</b>
</span></td>
<td valign=top><span class="bodytext">
<b>String</b>
</span></td>
<td valign=top><span class="bodytext">
<b>Effects</b>
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]
</span></td><td valign=top><span class="bodytext">
"Tender" refers to the type, or form, of payment, or currency that the customer offers to pay for goods.
Tenders include cash, checks, credit and debit cards, coupons, store charges and others.
<br />
In all tender type descriptions,
[arg] stands for the amount of money being tendered, entered without a decimal point and with trailing zeroes,
e.g. $10.00 as 1000
<br />This tenders [arg]/100 dollars in the chosen form of payment.
<br />The purchases can be paid for with more than one tender type, e.g. part by credit card and part by cash.
Just enter another Tender command.
The transaction is not complete until Tender(s) in the total amount have been entered.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Cash Tender
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]CA{ENTER}
</span></td><td valign=top><span class="bodytext">
Tenders the amount [arg]/100 in cash
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Other Tenders
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg][Other string]{ENTER}
</span></td><td valign=top><span class="bodytext">
The system searches for [Other string] (which includes CA) in the table "tender".
If a match is found, will tender the amount [arg]/100 accordingly. Some of these
other strings are: CK (check), CC (credit card), EF (electronic foodstamp),
FS (paper foodstamp), CX (corporate charge), MI (employee charge).
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Choose Tender
</span></td><td valign=top><span class="bodytext">
<!--------------String-->[arg]TT{ENTER}
</span></td><td valign=top><span class="bodytext">
The system presents a list of tenders from which you can choose.
Use the arrow keys to move down and up the list and {ENTER} to select the tender
or Clear (CL{ENTER}) to make no choice.
<br />Be aware that some of the list tender types may not be supported at your coop.
<br />Without [arg] only the list is shown, but no tender takes place.
</span></td></tr><!--------------------------------------------------------------->
</table>
<p> </p>
<table border=1 cellpadding=5 cellspaceing=0 style="display:none;">
</td></tr><tr><!--------------------------------------------------------------->
<td valign=top align=center colspan = 3>
<span class="bodytext">
<b>Other Keys (F-keys apply only to the Microsoft Natural layout)</b>
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top style="width:120px;"><span class="bodytext">
<b>Key</b>
</span></td>
<td valign=top style="width:160px;"><span class="bodytext">
<b>String</b>
</span></td>
<td valign=top><span class="bodytext">
<b>Effects</b>
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Up arrow
</span></td><td valign=top><span class="bodytext">
<!--------------String-->ASCII 38
</span></td><td valign=top><span class="bodytext">
Highlight item above the currently hightlighted item
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Down arrow
</span></td><td valign=top><span class="bodytext">
<!--------------String-->ASCII 40
</span></td><td valign=top><span class="bodytext">
Highlight item below the currently hightlighted item
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Left arrow
</span></td><td valign=top><span class="bodytext">
<!--------------String-->ASCII 37
</span></td><td valign=top><span class="bodytext">
Same as up arrow
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->Right arrow
</span></td><td valign=top><span class="bodytext">
<!--------------String-->ASCII 39
</span></td><td valign=top><span class="bodytext">
Same as down arrow
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->F4/Lock
</span></td><td valign=top><span class="bodytext">
<!--------------String-->ASCII 115
</span></td><td valign=top><span class="bodytext">
Lock screen. Brings up a password prompt. The screen can only be unlocked by the
password of the cashier currently logged in, or by a supervisor's password.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->F6
</span></td><td valign=top><span class="bodytext">
<!--------------String-->ASCII 117
</span></td><td valign=top><span class="bodytext">
Repeat last input
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->F10
</span></td><td valign=top><span class="bodytext">
<!--------------String-->ASCII 121
</span></td><td valign=top><span class="bodytext">
Request weight data from scanner scale. This provides a mechanism for cashiers
to try to bring a non-responsive scale back to life in the middle of a transaction.
More often than not, however, when the scale in non-reponsive, it is also non-reponsive
to the keyboard altogether.
</span></td></tr><tr><!--------------------------------------------------------------->
<td valign=top><span class="bodytext">
<!--------------Key----->@
</span></td><td valign=top><span class="bodytext">
<!--------------String-->*
</span></td><td valign=top><span class="bodytext">
See "Multiple" above
</span>
</td></tr>
</table>
<p>
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