RocketChat/Rocket.Chat

import { isEditedMessage } from '@rocket.chat/core-typings';
import { LivechatRooms } from '@rocket.chat/models';

import { callbacks } from '../../../../lib/callbacks';

callbacks.add(
    'afterOmnichannelSaveMessage',
    (message, { room, roomUpdater }) => {
        // skips this callback if the message was edited
        if (!message || isEditedMessage(message)) {
            return message;
        }

        // if the message has not a token, it was sent by the agent, so ignore it
        if (!message.token) {
            return message;
        }

        // check if room is yet awaiting for response
        if (room.waitingResponse) {
            return message;
        }

        LivechatRooms.getNotResponseByRoomIdUpdateQuery(roomUpdater);

        return message;
    },
    callbacks.priority.LOW,
    'markRoomNotResponded',
);