RocketChat/Rocket.Chat

import { callbacks } from '../../../../lib/callbacks';
import { settings } from '../../../settings/server';
import { Livechat } from '../lib/LivechatTyped';

callbacks.add(
    'livechat.offlineMessage',
    async (data) => {
        if (!settings.get('Livechat_webhook_on_offline_msg')) {
            return data;
        }

        const postData = {
            type: 'LivechatOfflineMessage',
            sentAt: new Date(),
            visitor: {
                name: data.name,
                email: data.email,
            },
            message: data.message,
        };

        await Livechat.sendRequest(postData);
    },
    callbacks.priority.MEDIUM,
    'livechat-send-email-offline-message',
);