apps/meteor/app/livechat/server/methods/changeLivechatStatus.ts
import { ILivechatAgentStatus } from '@rocket.chat/core-typings';
import type { ServerMethods } from '@rocket.chat/ddp-client';
import { Users } from '@rocket.chat/models';
import { Meteor } from 'meteor/meteor';
import { hasPermissionAsync } from '../../../authorization/server/functions/hasPermission';
import { methodDeprecationLogger } from '../../../lib/server/lib/deprecationWarningLogger';
import { Livechat as LivechatTS } from '../lib/LivechatTyped';
declare module '@rocket.chat/ddp-client' {
// eslint-disable-next-line @typescript-eslint/naming-convention
interface ServerMethods {
'livechat:changeLivechatStatus'(params?: { status?: ILivechatAgentStatus; agentId?: string }): unknown;
}
}
Meteor.methods<ServerMethods>({
async 'livechat:changeLivechatStatus'({ status, agentId = Meteor.userId() } = {}) {
methodDeprecationLogger.method('livechat:changeLivechatStatus', '7.0.0');
const uid = Meteor.userId();
if (!uid || !agentId) {
throw new Meteor.Error('error-not-allowed', 'Not allowed', {
method: 'livechat:changeLivechatStatus',
});
}
const agent = await Users.findOneAgentById(agentId, {
projection: {
status: 1,
statusLivechat: 1,
},
});
if (!agent) {
throw new Meteor.Error('error-not-allowed', 'Invalid Agent Id', {
method: 'livechat:changeLivechatStatus',
});
}
if (status && !['available', 'not-available'].includes(status)) {
throw new Meteor.Error('error-not-allowed', 'Invalid Status', {
method: 'livechat:changeLivechatStatus',
});
}
const newStatus: ILivechatAgentStatus =
status ||
(agent.statusLivechat === ILivechatAgentStatus.AVAILABLE ? ILivechatAgentStatus.NOT_AVAILABLE : ILivechatAgentStatus.AVAILABLE);
if (newStatus === agent.statusLivechat) {
return;
}
if (agentId !== uid) {
if (!(await hasPermissionAsync(uid, 'manage-livechat-agents'))) {
throw new Meteor.Error('error-not-allowed', 'Not allowed', {
method: 'livechat:changeLivechatStatus',
});
}
return LivechatTS.setUserStatusLivechat(agentId, newStatus);
}
if (!(await LivechatTS.allowAgentChangeServiceStatus(newStatus, agentId))) {
throw new Meteor.Error('error-business-hours-are-closed', 'Not allowed', {
method: 'livechat:changeLivechatStatus',
});
}
return LivechatTS.setUserStatusLivechat(agentId, newStatus);
},
});