apps/meteor/app/livechat/server/methods/getNextAgent.ts
import type { ILivechatAgent } from '@rocket.chat/core-typings';
import { LivechatRooms, Users } from '@rocket.chat/models';
import type { ServerMethods } from '@rocket.chat/ui-contexts';
import { check } from 'meteor/check';
import { Meteor } from 'meteor/meteor';
import { callbacks } from '../../../../lib/callbacks';
import { methodDeprecationLogger } from '../../../lib/server/lib/deprecationWarningLogger';
import { settings } from '../../../settings/server';
import { Livechat } from '../lib/LivechatTyped';
declare module '@rocket.chat/ui-contexts' {
// eslint-disable-next-line @typescript-eslint/naming-convention
interface ServerMethods {
'livechat:getNextAgent'(params: {
token: string;
department?: string;
}): Promise<Pick<ILivechatAgent, '_id' | 'name' | 'customFields' | 'username' | 'status' | 'phone' | 'livechat'> | undefined | null>;
}
}
Meteor.methods<ServerMethods>({
async 'livechat:getNextAgent'({ token, department }) {
methodDeprecationLogger.method('livechat:getNextAgent', '7.0.0');
check(token, String);
const extraQuery = await callbacks.run('livechat.applyRoomRestrictions', {});
const room = await LivechatRooms.findOpenByVisitorToken(token, {}, extraQuery).toArray();
if (room && room.length > 0) {
return;
}
if (!department) {
const requireDepartment = await Livechat.getRequiredDepartment();
if (requireDepartment) {
department = requireDepartment._id;
}
}
const agent = await Livechat.getNextAgent(department);
if (!agent) {
return;
}
return Users.getAgentInfo(agent.agentId, settings.get('Livechat_show_agent_email'));
},
});