apps/meteor/client/views/omnichannel/realTimeMonitoring/charts/ChatDurationChart.js
import { useTranslation } from '@rocket.chat/ui-contexts';
import React, { useRef, useEffect } from 'react';
import { drawLineChart } from '../../../../../app/livechat/client/lib/chartHandler';
import { secondsToHHMMSS } from '../../../../../lib/utils/secondsToHHMMSS';
import { AsyncStatePhase } from '../../../../hooks/useAsyncState';
import { useEndpointData } from '../../../../hooks/useEndpointData';
import Chart from './Chart';
import { getMomentChartLabelsAndData } from './getMomentChartLabelsAndData';
import { getMomentCurrentLabel } from './getMomentCurrentLabel';
import { useUpdateChartData } from './useUpdateChartData';
const [labels, initialData] = getMomentChartLabelsAndData();
const tooltipCallbacks = {
callbacks: {
title([ctx]) {
const { dataset } = ctx;
return dataset.label;
},
label(ctx) {
const { dataset, dataIndex } = ctx;
return `${dataset.label}: ${secondsToHHMMSS(dataset.data[dataIndex])}`;
},
},
};
const init = (canvas, context, t) =>
drawLineChart(canvas, context, [t('Avg_chat_duration'), t('Longest_chat_duration')], labels, [initialData, initialData.slice()], {
legends: true,
anim: true,
smallTicks: true,
displayColors: false,
tooltipCallbacks,
});
const ChatDurationChart = ({ params, reloadRef, ...props }) => {
const t = useTranslation();
const canvas = useRef();
const context = useRef();
const updateChartData = useUpdateChartData({
context,
canvas,
t,
init,
});
const { value: data, phase: state, reload } = useEndpointData('/v1/livechat/analytics/dashboards/charts/timings', { params });
reloadRef.current.chatDurationChart = reload;
const {
chatDuration: { avg, longest },
} = data ?? {
chatDuration: {
avg: 0,
longest: 0,
},
};
useEffect(() => {
const initChart = async () => {
context.current = await init(canvas.current, context.current, t);
};
initChart();
}, [t]);
useEffect(() => {
if (state === AsyncStatePhase.RESOLVED) {
const label = getMomentCurrentLabel();
updateChartData(label, [avg, longest]);
}
}, [avg, longest, state, t, updateChartData]);
return <Chart canvasRef={canvas} {...props} />;
};
export default ChatDurationChart;