apps/meteor/ee/app/livechat-enterprise/server/api/sla.ts
import { OmnichannelServiceLevelAgreements } from '@rocket.chat/models';
import { isLivechatPrioritiesProps, isCreateOrUpdateLivechatSlaProps } from '@rocket.chat/rest-typings';
import { API } from '../../../../../app/api/server';
import { getPaginationItems } from '../../../../../app/api/server/helpers/getPaginationItems';
import { LivechatEnterprise } from '../lib/LivechatEnterprise';
import { findSLA } from './lib/sla';
API.v1.addRoute(
'livechat/sla',
{
authRequired: true,
permissionsRequired: {
GET: { permissions: ['manage-livechat-sla', 'view-l-room'], operation: 'hasAny' },
POST: { permissions: ['manage-livechat-sla'], operation: 'hasAny' },
},
validateParams: {
GET: isLivechatPrioritiesProps,
POST: isCreateOrUpdateLivechatSlaProps,
},
},
{
async get() {
const { offset, count } = await getPaginationItems(this.queryParams);
const { sort } = await this.parseJsonQuery();
const { text } = this.queryParams;
return API.v1.success(
await findSLA({
text,
pagination: {
offset,
count,
sort,
},
}),
);
},
async post() {
const { name, description, dueTimeInMinutes } = this.bodyParams;
const newSla = await LivechatEnterprise.saveSLA(null, {
name,
description,
dueTimeInMinutes,
});
return API.v1.success({ sla: newSla });
},
},
);
API.v1.addRoute(
'livechat/sla/:slaId',
{
authRequired: true,
permissionsRequired: {
GET: { permissions: ['manage-livechat-sla', 'view-l-room'], operation: 'hasAny' },
DELETE: { permissions: ['manage-livechat-sla'], operation: 'hasAny' },
PUT: { permissions: ['manage-livechat-sla'], operation: 'hasAny' },
},
validateParams: {
PUT: isCreateOrUpdateLivechatSlaProps,
},
},
{
async get() {
const { slaId } = this.urlParams;
const sla = await OmnichannelServiceLevelAgreements.findOneById(slaId);
if (!sla) {
return API.v1.notFound(`SLA with id ${slaId} not found`);
}
return API.v1.success(sla);
},
async delete() {
const { slaId } = this.urlParams;
await LivechatEnterprise.removeSLA(slaId);
return API.v1.success();
},
async put() {
const { name, description, dueTimeInMinutes } = this.bodyParams;
const { slaId } = this.urlParams;
const updatedSla = await LivechatEnterprise.saveSLA(slaId, {
name,
description,
dueTimeInMinutes,
});
return API.v1.success({ sla: updatedSla });
},
},
);