RocketChat/Rocket.Chat

import type { ILivechatAgent, ILivechatVisitor, IVoipRoomClosingInfo, IUser, IVoipRoom } from '@rocket.chat/core-typings';
import { License } from '@rocket.chat/license';

import type { IOmniRoomClosingMessage } from '../../../../../server/services/omnichannel-voip/internalTypes';
import { OmnichannelVoipService } from '../../../../../server/services/omnichannel-voip/service';
import { calculateOnHoldTimeForRoom } from '../lib/calculateOnHoldTimeForRoom';

await License.overwriteClassOnLicense('voip-enterprise', OmnichannelVoipService, {
    async getRoomClosingData(
        _originalFn: (
            closer: ILivechatVisitor | ILivechatAgent,
            room: IVoipRoom,
            user: IUser,
            sysMessageId?: 'voip-call-wrapup' | 'voip-call-ended-unexpectedly',
            options?: { comment?: string | null; tags?: string[] | null },
        ) => Promise<boolean>,
        closeInfo: IVoipRoomClosingInfo,
        closeSystemMsgData: IOmniRoomClosingMessage,
        room: IVoipRoom,
        sysMessageId: 'voip-call-wrapup' | 'voip-call-ended-unexpectedly',
        options?: { comment?: string; tags?: string[] },
    ): Promise<{ closeInfo: IVoipRoomClosingInfo; closeSystemMsgData: IOmniRoomClosingMessage }> {
        const { comment, tags } = options || {};
        if (comment) {
            closeSystemMsgData.msg = comment;
        }
        if (tags?.length) {
            closeInfo.tags = tags;
        }

        if (sysMessageId === 'voip-call-wrapup' && !comment) {
            closeSystemMsgData.t = 'voip-call-ended';
        }

        const now = new Date();
        const callTotalHoldTime = await calculateOnHoldTimeForRoom(room, now);
        closeInfo.callTotalHoldTime = callTotalHoldTime;

        return { closeInfo, closeSystemMsgData };
    },
});