RocketChat/Rocket.Chat

export const parsePriority = (priority: string | number | undefined): number => {
    if (!priority) {
        return 0;
    }

    const priorityMap: Record<string, number> = {
        lowest: -20,
        low: -10,
        normal: 0,
        high: 10,
        highest: 20,
    };

    if (typeof priority === 'number') {
        return priority;
    }

    return priorityMap[priority] || 0;
};