RocketChat/Rocket.Chat

import i18next from 'i18next';

import { Livechat } from '../api';
import { ModalManager } from '../components/Modal';
import store from '../store';

const promptTranscript = async () => {
    const {
        config: {
            messages: { transcriptMessage },
        },
        user,
        room,
    } = store.state;

    if (!room || !user) {
        console.warn('Only call promptTranscript when there is a room and a user');
        return;
    }

    const { visitorEmails } = user;

    const { _id } = room;

    const email = visitorEmails && visitorEmails.length > 0 ? visitorEmails[0].address : '';
    if (!email) {
        return;
    }

    const message = transcriptMessage || i18next.t('would_you_like_a_copy_of_this_chat_emailed');

    return ModalManager.confirm({
        text: message,
    }).then((result) => {
        if (typeof result.success === 'boolean' && result.success) {
            return Livechat.requestTranscript(email, { rid: _id });
        }
    });
};

const transcriptSentAlert = (message: string) =>
    ModalManager.alert({
        text: message,
        timeout: 1000,
    });

export const handleTranscript = async () => {
    const {
        config: { settings: { transcript } = {} },
    } = store.state;

    if (!transcript) {
        return;
    }

    const result = await promptTranscript();

    // TODO: Check why the api results are not returning the correct type
    if ((result as { message: string; success: boolean })?.success) {
        transcriptSentAlert(i18next.t('transcript_success'));
    }
};