YetiForceCompany/YetiForceCRM

<?php
/**
 * HelpDesk module config.
 *
 * @copyright YetiForce S.A.
 * @license   YetiForce Public License 6.5 (licenses/LicenseEN.txt or yetiforce.com)
 */
return [
    'CHECK_ACCOUNT_EXISTS' => [
        'default' => true,
        'description' => 'Check if account exists',
        'validation' => '\App\Validator::bool',
        'sanitization' => '\App\Purifier::bool'
    ],
    'CHECK_SERVICE_CONTRACTS_EXISTS' => [
        'default' => true,
        'description' => 'Check if service contracts exists',
        'validation' => '\App\Validator::bool',
        'sanitization' => '\App\Purifier::bool'
    ],
    'SHOW_SUMMARY_PRODUCTS_SERVICES' => [
        'default' => true,
        'description' => 'Show summary products and services',
        'validation' => '\App\Validator::bool',
        'sanitization' => '\App\Purifier::bool'
    ],
    'CONTACTS_CHECK_EMAIL_OPTOUT' => [
        'default' => true,
        'description' => 'Check email opt-out',
        'validation' => '\App\Validator::bool',
        'sanitization' => '\App\Purifier::bool'
    ],
    'COLUMNS_IN_HIERARCHY' => [
        'default' => [
            'Ticket No' => 'ticket_no',
            'Subject' => 'ticket_title',
            'Status' => 'ticketstatus',
            'Priority' => 'ticketpriorities',
            'Assigned To' => 'assigned_user_id',
            'FL_TOTAL_TIME_H' => 'sum_time',
        ],
        'description' => 'Columns visible in HelpDesk hierarchy [$label => $columnName]'
    ],
    'MAX_HIERARCHY_DEPTH' => [
        'default' => 50,
        'description' => 'Max depth of hierarchy',
        'validation' => '\App\Validator::naturalNumber',
        'sanitization' => function () {
            return (int) func_get_arg(0);
        }
    ],
    'COUNT_IN_HIERARCHY' => [
        'default' => true,
        'description' => 'Count HelpDesk records in hierarchy',
        'validation' => '\App\Validator::bool',
        'sanitization' => '\App\Purifier::bool'
    ],
    'CHECK_IF_RELATED_TICKETS_ARE_CLOSED' => [
        'default' => true,
        'description' => 'When closing the ticket, check if related tickets are closed',
        'validation' => '\App\Validator::bool',
        'sanitization' => '\App\Purifier::bool'
    ],
    'CHECK_IF_RECORDS_HAS_TIME_CONTROL' => [
        'default' => true,
        'description' => 'When closing the ticket, check if has time control',
        'validation' => '\App\Validator::bool',
        'sanitization' => '\App\Purifier::bool'
    ],
];