YetiForceCompany/YetiForceCRM

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modules/HelpDesk/dashboards/TicketsByStatus.php

Summary

Maintainability
C
1 day
Test Coverage
F
0%

Function getTicketsByStatus has a Cognitive Complexity of 28 (exceeds 5 allowed). Consider refactoring.
Open

    public function getTicketsByStatus($owner)
    {
        $moduleName = 'HelpDesk';
        $ticketStatus = Settings_SupportProcesses_Module_Model::getTicketStatusNotModify();
        $query = new \App\Db\Query();
Severity: Minor
Found in modules/HelpDesk/dashboards/TicketsByStatus.php - About 4 hrs to fix

Cognitive Complexity

Cognitive Complexity is a measure of how difficult a unit of code is to intuitively understand. Unlike Cyclomatic Complexity, which determines how difficult your code will be to test, Cognitive Complexity tells you how difficult your code will be to read and comprehend.

A method's cognitive complexity is based on a few simple rules:

  • Code is not considered more complex when it uses shorthand that the language provides for collapsing multiple statements into one
  • Code is considered more complex for each "break in the linear flow of the code"
  • Code is considered more complex when "flow breaking structures are nested"

Further reading

Method getTicketsByStatus has 71 lines of code (exceeds 25 allowed). Consider refactoring.
Open

    public function getTicketsByStatus($owner)
    {
        $moduleName = 'HelpDesk';
        $ticketStatus = Settings_SupportProcesses_Module_Model::getTicketStatusNotModify();
        $query = new \App\Db\Query();
Severity: Major
Found in modules/HelpDesk/dashboards/TicketsByStatus.php - About 2 hrs to fix

    Method process has 29 lines of code (exceeds 25 allowed). Consider refactoring.
    Open

        public function process(App\Request $request)
        {
            $viewer = $this->getViewer($request);
            $moduleName = $request->getModule();
            $widget = Vtiger_Widget_Model::getInstance($request->getInteger('linkid'), \App\User::getCurrentUserId());
    Severity: Minor
    Found in modules/HelpDesk/dashboards/TicketsByStatus.php - About 1 hr to fix

      Function process has a Cognitive Complexity of 8 (exceeds 5 allowed). Consider refactoring.
      Open

          public function process(App\Request $request)
          {
              $viewer = $this->getViewer($request);
              $moduleName = $request->getModule();
              $widget = Vtiger_Widget_Model::getInstance($request->getInteger('linkid'), \App\User::getCurrentUserId());
      Severity: Minor
      Found in modules/HelpDesk/dashboards/TicketsByStatus.php - About 45 mins to fix

      Cognitive Complexity

      Cognitive Complexity is a measure of how difficult a unit of code is to intuitively understand. Unlike Cyclomatic Complexity, which determines how difficult your code will be to test, Cognitive Complexity tells you how difficult your code will be to read and comprehend.

      A method's cognitive complexity is based on a few simple rules:

      • Code is not considered more complex when it uses shorthand that the language provides for collapsing multiple statements into one
      • Code is considered more complex for each "break in the linear flow of the code"
      • Code is considered more complex when "flow breaking structures are nested"

      Further reading

      The method getTicketsByStatus() has a Cyclomatic Complexity of 12. The configured cyclomatic complexity threshold is 10.
      Open

          public function getTicketsByStatus($owner)
          {
              $moduleName = 'HelpDesk';
              $ticketStatus = Settings_SupportProcesses_Module_Model::getTicketStatusNotModify();
              $query = new \App\Db\Query();

      CyclomaticComplexity

      Since: 0.1

      Complexity is determined by the number of decision points in a method plus one for the method entry. The decision points are 'if', 'while', 'for', and 'case labels'. Generally, 1-4 is low complexity, 5-7 indicates moderate complexity, 8-10 is high complexity, and 11+ is very high complexity.

      Example

      // Cyclomatic Complexity = 11
      class Foo {
      1   public function example() {
      2       if ($a == $b) {
      3           if ($a1 == $b1) {
                      fiddle();
      4           } elseif ($a2 == $b2) {
                      fiddle();
                  } else {
                      fiddle();
                  }
      5       } elseif ($c == $d) {
      6           while ($c == $d) {
                      fiddle();
                  }
      7        } elseif ($e == $f) {
      8           for ($n = 0; $n < $h; $n++) {
                      fiddle();
                  }
              } else {
                  switch ($z) {
      9               case 1:
                          fiddle();
                          break;
      10              case 2:
                          fiddle();
                          break;
      11              case 3:
                          fiddle();
                          break;
                      default:
                          fiddle();
                          break;
                  }
              }
          }
      }

      Source https://phpmd.org/rules/codesize.html#cyclomaticcomplexity

      Refactor this function to reduce its Cognitive Complexity from 27 to the 15 allowed.
      Open

          public function getTicketsByStatus($owner)

      Cognitive Complexity is a measure of how hard the control flow of a function is to understand. Functions with high Cognitive Complexity will be difficult to maintain.

      See

      Missing class import via use statement (line '43', column '25').
      Open

                  'statusvalue' => new \yii\db\Expression("CASE WHEN vtiger_troubletickets.status IS NULL OR vtiger_troubletickets.status = '' THEN '' ELSE vtiger_troubletickets.status END"), ])

      MissingImport

      Since: 2.7.0

      Importing all external classes in a file through use statements makes them clearly visible.

      Example

      function make() {
          return new \stdClass();
      }

      Source http://phpmd.org/rules/cleancode.html#MissingImport

      Missing class import via use statement (line '42', column '19').
      Open

                  'count' => new \yii\db\Expression('COUNT(*)'),

      MissingImport

      Since: 2.7.0

      Importing all external classes in a file through use statements makes them clearly visible.

      Example

      function make() {
          return new \stdClass();
      }

      Source http://phpmd.org/rules/cleancode.html#MissingImport

      Missing class import via use statement (line '38', column '16').
      Open

              $query = new \App\Db\Query();

      MissingImport

      Since: 2.7.0

      Importing all external classes in a file through use statements makes them clearly visible.

      Example

      function make() {
          return new \stdClass();
      }

      Source http://phpmd.org/rules/cleancode.html#MissingImport

      Avoid using static access to class 'Vtiger_Widget_Model' in method 'process'.
      Open

              $widget = Vtiger_Widget_Model::getInstance($request->getInteger('linkid'), \App\User::getCurrentUserId());

      StaticAccess

      Since: 1.4.0

      Static access causes unexchangeable dependencies to other classes and leads to hard to test code. Avoid using static access at all costs and instead inject dependencies through the constructor. The only case when static access is acceptable is when used for factory methods.

      Example

      class Foo
      {
          public function bar()
          {
              Bar::baz();
          }
      }

      Source https://phpmd.org/rules/cleancode.html#staticaccess

      Avoid using static access to class '\App\Fields\Picklist' in method 'getTicketsByStatus'.
      Open

              $colors = \App\Fields\Picklist::getColors('ticketpriorities');

      StaticAccess

      Since: 1.4.0

      Static access causes unexchangeable dependencies to other classes and leads to hard to test code. Avoid using static access at all costs and instead inject dependencies through the constructor. The only case when static access is acceptable is when used for factory methods.

      Example

      class Foo
      {
          public function bar()
          {
              Bar::baz();
          }
      }

      Source https://phpmd.org/rules/cleancode.html#staticaccess

      Avoid using static access to class '\App\PrivilegeQuery' in method 'getTicketsByStatus'.
      Open

              \App\PrivilegeQuery::getConditions($query, $moduleName);

      StaticAccess

      Since: 1.4.0

      Static access causes unexchangeable dependencies to other classes and leads to hard to test code. Avoid using static access at all costs and instead inject dependencies through the constructor. The only case when static access is acceptable is when used for factory methods.

      Example

      class Foo
      {
          public function bar()
          {
              Bar::baz();
          }
      }

      Source https://phpmd.org/rules/cleancode.html#staticaccess

      Avoid using static access to class '\App\Language' in method 'getTicketsByStatus'.
      Open

                          'label' => \App\Language::translate($row['priority'], $moduleName),

      StaticAccess

      Since: 1.4.0

      Static access causes unexchangeable dependencies to other classes and leads to hard to test code. Avoid using static access at all costs and instead inject dependencies through the constructor. The only case when static access is acceptable is when used for factory methods.

      Example

      class Foo
      {
          public function bar()
          {
              Bar::baz();
          }
      }

      Source https://phpmd.org/rules/cleancode.html#staticaccess

      Avoid using static access to class 'Settings_SupportProcesses_Module_Model' in method 'getTicketsByStatus'.
      Open

              $ticketStatus = Settings_SupportProcesses_Module_Model::getTicketStatusNotModify();

      StaticAccess

      Since: 1.4.0

      Static access causes unexchangeable dependencies to other classes and leads to hard to test code. Avoid using static access at all costs and instead inject dependencies through the constructor. The only case when static access is acceptable is when used for factory methods.

      Example

      class Foo
      {
          public function bar()
          {
              Bar::baz();
          }
      }

      Source https://phpmd.org/rules/cleancode.html#staticaccess

      Avoid using static access to class '\App\User' in method 'process'.
      Open

              $widget = Vtiger_Widget_Model::getInstance($request->getInteger('linkid'), \App\User::getCurrentUserId());

      StaticAccess

      Since: 1.4.0

      Static access causes unexchangeable dependencies to other classes and leads to hard to test code. Avoid using static access at all costs and instead inject dependencies through the constructor. The only case when static access is acceptable is when used for factory methods.

      Example

      class Foo
      {
          public function bar()
          {
              Bar::baz();
          }
      }

      Source https://phpmd.org/rules/cleancode.html#staticaccess

      The method process uses an else expression. Else clauses are basically not necessary and you can simplify the code by not using them.
      Open

              } else {
                  $owner = $request->getByType('owner', 2);
              }

      ElseExpression

      Since: 1.4.0

      An if expression with an else branch is basically not necessary. You can rewrite the conditions in a way that the else clause is not necessary and the code becomes simpler to read. To achieve this, use early return statements, though you may need to split the code it several smaller methods. For very simple assignments you could also use the ternary operations.

      Example

      class Foo
      {
          public function bar($flag)
          {
              if ($flag) {
                  // one branch
              } else {
                  // another branch
              }
          }
      }

      Source https://phpmd.org/rules/cleancode.html#elseexpression

      Avoid using static access to class 'App\Language' in method 'getTicketsByStatus'.
      Open

                      $chartData['labels'][] = App\Language::translate($status, $moduleName);

      StaticAccess

      Since: 1.4.0

      Static access causes unexchangeable dependencies to other classes and leads to hard to test code. Avoid using static access at all costs and instead inject dependencies through the constructor. The only case when static access is acceptable is when used for factory methods.

      Example

      class Foo
      {
          public function bar()
          {
              Bar::baz();
          }
      }

      Source https://phpmd.org/rules/cleancode.html#staticaccess

      The method getTicketsByStatus uses an else expression. Else clauses are basically not necessary and you can simplify the code by not using them.
      Open

                          } else {
                              $value = 0;
                          }

      ElseExpression

      Since: 1.4.0

      An if expression with an else branch is basically not necessary. You can rewrite the conditions in a way that the else clause is not necessary and the code becomes simpler to read. To achieve this, use early return statements, though you may need to split the code it several smaller methods. For very simple assignments you could also use the ternary operations.

      Example

      class Foo
      {
          public function bar($flag)
          {
              if ($flag) {
                  // one branch
              } else {
                  // another branch
              }
          }
      }

      Source https://phpmd.org/rules/cleancode.html#elseexpression

      The method process uses an else expression. Else clauses are basically not necessary and you can simplify the code by not using them.
      Open

              } else {
                  $viewer->view('dashboards/TicketsByStatus.tpl', $moduleName);
              }

      ElseExpression

      Since: 1.4.0

      An if expression with an else branch is basically not necessary. You can rewrite the conditions in a way that the else clause is not necessary and the code becomes simpler to read. To achieve this, use early return statements, though you may need to split the code it several smaller methods. For very simple assignments you could also use the ternary operations.

      Example

      class Foo
      {
          public function bar($flag)
          {
              if ($flag) {
                  // one branch
              } else {
                  // another branch
              }
          }
      }

      Source https://phpmd.org/rules/cleancode.html#elseexpression

      Avoid using static access to class 'Settings_WidgetsManagement_Module_Model' in method 'process'.
      Open

                  $owner = Settings_WidgetsManagement_Module_Model::getDefaultUserId($widget, $moduleName);

      StaticAccess

      Since: 1.4.0

      Static access causes unexchangeable dependencies to other classes and leads to hard to test code. Avoid using static access at all costs and instead inject dependencies through the constructor. The only case when static access is acceptable is when used for factory methods.

      Example

      class Foo
      {
          public function bar()
          {
              Bar::baz();
          }
      }

      Source https://phpmd.org/rules/cleancode.html#staticaccess

      Define a constant instead of duplicating this literal "ticketpriorities_id" 4 times.
      Open

                  $tickets[$row['statusvalue']][$row['ticketpriorities_id']] = $row['count'];

      Duplicated string literals make the process of refactoring error-prone, since you must be sure to update all occurrences.

      On the other hand, constants can be referenced from many places, but only need to be updated in a single place.

      Noncompliant Code Example

      With the default threshold of 3:

      function run() {
        prepare('action1');                              // Non-Compliant - 'action1' is duplicated 3 times
        execute('action1');
        release('action1');
      }
      

      Compliant Solution

      ACTION_1 = 'action1';
      
      function run() {
        prepare(ACTION_1);
        execute(ACTION_1);
        release(ACTION_1);
      }
      

      Exceptions

      To prevent generating some false-positives, literals having less than 5 characters are excluded.

      Define a constant instead of duplicating this literal "datasets" 4 times.
      Open

                  'datasets' => [],

      Duplicated string literals make the process of refactoring error-prone, since you must be sure to update all occurrences.

      On the other hand, constants can be referenced from many places, but only need to be updated in a single place.

      Noncompliant Code Example

      With the default threshold of 3:

      function run() {
        prepare('action1');                              // Non-Compliant - 'action1' is duplicated 3 times
        execute('action1');
        release('action1');
      }
      

      Compliant Solution

      ACTION_1 = 'action1';
      
      function run() {
        prepare(ACTION_1);
        execute(ACTION_1);
        release(ACTION_1);
      }
      

      Exceptions

      To prevent generating some false-positives, literals having less than 5 characters are excluded.

      Define a constant instead of duplicating this literal "statusvalue" 5 times.
      Open

                  'statusvalue' => new \yii\db\Expression("CASE WHEN vtiger_troubletickets.status IS NULL OR vtiger_troubletickets.status = '' THEN '' ELSE vtiger_troubletickets.status END"), ])

      Duplicated string literals make the process of refactoring error-prone, since you must be sure to update all occurrences.

      On the other hand, constants can be referenced from many places, but only need to be updated in a single place.

      Noncompliant Code Example

      With the default threshold of 3:

      function run() {
        prepare('action1');                              // Non-Compliant - 'action1' is duplicated 3 times
        execute('action1');
        release('action1');
      }
      

      Compliant Solution

      ACTION_1 = 'action1';
      
      function run() {
        prepare(ACTION_1);
        execute(ACTION_1);
        release(ACTION_1);
      }
      

      Exceptions

      To prevent generating some false-positives, literals having less than 5 characters are excluded.

      Define a constant instead of duplicating this literal "names" 3 times.
      Open

                          'names' => [],

      Duplicated string literals make the process of refactoring error-prone, since you must be sure to update all occurrences.

      On the other hand, constants can be referenced from many places, but only need to be updated in a single place.

      Noncompliant Code Example

      With the default threshold of 3:

      function run() {
        prepare('action1');                              // Non-Compliant - 'action1' is duplicated 3 times
        execute('action1');
        release('action1');
      }
      

      Compliant Solution

      ACTION_1 = 'action1';
      
      function run() {
        prepare(ACTION_1);
        execute(ACTION_1);
        release(ACTION_1);
      }
      

      Exceptions

      To prevent generating some false-positives, literals having less than 5 characters are excluded.

      Avoid unused local variables such as '$priorityValue'.
      Open

                      foreach ($priorities as $priorityId => $priorityValue) {

      UnusedLocalVariable

      Since: 0.2

      Detects when a local variable is declared and/or assigned, but not used.

      Example

      class Foo {
          public function doSomething()
          {
              $i = 5; // Unused
          }
      }

      Source https://phpmd.org/rules/unusedcode.html#unusedlocalvariable

      Call to undeclared method \Vtiger_Viewer::assign
      Open

              $viewer->assign('WIDGET', $widget);

      Call to method getCurrentUserId from undeclared class \App\User (Did you mean class \Tests\App\User)
      Open

              $widget = Vtiger_Widget_Model::getInstance($request->getInteger('linkid'), \App\User::getCurrentUserId());

      Call to undeclared method \Vtiger_Viewer::assign
      Open

              $viewer->assign('OWNER', $ownerForwarded);

      Call to method __construct from undeclared class \yii\db\Expression
      Open

                  'count' => new \yii\db\Expression('COUNT(*)'),

      Call to undeclared method \App\Db\Query::select
      Open

              $query->select([

      Call to undeclared method \Vtiger_Viewer::assign
      Open

              $viewer->assign('DATA', $data);

      Call to undeclared method \App\Db\Query::andWhere
      Open

                  $query->andWhere(['smownerid' => $owner]);

      Call to undeclared method \App\Db\Query::groupBy
      Open

              $query->groupBy(['statusvalue', 'vtiger_troubletickets.priority', 'vtiger_ticketpriorities.ticketpriorities_id', 'vtiger_ticketstatus.sortorderid'])->orderBy('vtiger_ticketstatus.sortorderid');

      Call to undeclared method \Vtiger_Viewer::assign
      Open

              $viewer->assign('USER_CONDITIONS', $this->conditions);

      Assigning array{condition:array{0:'not in',1:'vtiger_troubletickets.status',2:array}} to property but \HelpDesk_TicketsByStatus_Dashboard->conditions is false
      Open

                  $this->conditions = ['condition' => ['not in', 'vtiger_troubletickets.status', $ticketStatus]];

      Call to undeclared method \App\Db\Query::andWhere
      Open

                  $query->andWhere(['not in', 'vtiger_troubletickets.status', $ticketStatus]);

      Call to method getInstance from undeclared class \Vtiger_Widget_Model
      Open

              $widget = Vtiger_Widget_Model::getInstance($request->getInteger('linkid'), \App\User::getCurrentUserId());

      Call to method __construct from undeclared class \yii\db\Expression
      Open

                  'statusvalue' => new \yii\db\Expression("CASE WHEN vtiger_troubletickets.status IS NULL OR vtiger_troubletickets.status = '' THEN '' ELSE vtiger_troubletickets.status END"), ])

      Call to method close from undeclared class \yii\db\DataReader
      Open

              $dataReader->close();

      Call to method read from undeclared class \yii\db\DataReader
      Open

              while ($row = $dataReader->read()) {

      Call to undeclared method \Vtiger_Viewer::assign
      Open

              $viewer->assign('MODULE_NAME', $moduleName);

      Each class must be in a namespace of at least one level (a top-level vendor name)
      Open

      class HelpDesk_TicketsByStatus_Dashboard extends Vtiger_IndexAjax_View

      The class HelpDesk_TicketsByStatus_Dashboard is not named in CamelCase.
      Open

      class HelpDesk_TicketsByStatus_Dashboard extends Vtiger_IndexAjax_View
      {
          private $conditions = false;
      
          public function getSearchParams($value, $assignedto = '')

      CamelCaseClassName

      Since: 0.2

      It is considered best practice to use the CamelCase notation to name classes.

      Example

      class class_name {
      }

      Source

      Spaces must be used to indent lines; tabs are not allowed
      Open

          public function getSearchParams($value, $assignedto = '')

      Spaces must be used to indent lines; tabs are not allowed
      Open

          public function getTicketsByStatus($owner)

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  'vtiger_ticketpriorities.ticketpriorities_id',

      Line exceeds 120 characters; contains 188 characters
      Open

                  'statusvalue' => new \yii\db\Expression("CASE WHEN vtiger_troubletickets.status IS NULL OR vtiger_troubletickets.status = '' THEN '' ELSE vtiger_troubletickets.status END"), ])

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  ->innerJoin('vtiger_ticketstatus', 'vtiger_troubletickets.status = vtiger_ticketstatus.ticketstatus')

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $counter = 0;

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  'show_chart' => false,

      Spaces must be used to indent lines; tabs are not allowed
      Open

           * @return array

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          'label' => \App\Language::translate($row['priority'], $moduleName),

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  'statusvalue' => new \yii\db\Expression("CASE WHEN vtiger_troubletickets.status IS NULL OR vtiger_troubletickets.status = '' THEN '' ELSE vtiger_troubletickets.status END"), ])

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          'backgroundColor' => [],

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      ];

      Spaces must be used to indent lines; tabs are not allowed
      Open

              \App\PrivilegeQuery::getConditions($query, $moduleName);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          'links' => [],

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          '_priorityId' => $row['ticketpriorities_id'],

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $viewer = $this->getViewer($request);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $viewer->assign('DATA', $data);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              return '&entityState=Active&viewname=All&search_params=' . json_encode($listSearchParams);

      Spaces must be used to indent lines; tabs are not allowed
      Open

           *

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $moduleName = 'HelpDesk';

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $query->select([

      Spaces must be used to indent lines; tabs are not allowed
      Open

              while ($row = $dataReader->read()) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  if (!\in_array($row['statusvalue'], $status)) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      $chartData['labels'][] = App\Language::translate($status, $moduleName);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              if ($request->has('content')) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $conditionsArray = [['ticketstatus', 'e', $value]];

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $query = new \App\Db\Query();

      Line exceeds 120 characters; contains 127 characters
      Open

                  ->innerJoin('vtiger_ticketpriorities', 'vtiger_troubletickets.priority = vtiger_ticketpriorities.ticketpriorities')

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $query->andWhere(['smownerid' => $owner]);

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  }

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          foreach ($chartData['datasets'] as &$dataset) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  foreach ($dataset['names'] as $name) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              ];

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  foreach ($tickets as $status => $ticketValue) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

                              if ($dataset['_priorityId'] === $priorityId) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

          {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              if (!$request->has('owner')) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

          {

      Spaces must be used to indent lines; tabs are not allowed
      Open

           * Function returns Tickets grouped by Status.

      Spaces must be used to indent lines; tabs are not allowed
      Open

           * @param int $owner

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  'vtiger_troubletickets.priority',

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $status = $priorities = $tickets = [];

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          'data' => [],

      Spaces must be used to indent lines; tabs are not allowed
      Open

              if (!empty($tickets)) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

                                  $dataset['data'][] = $value;

      Spaces must be used to indent lines; tabs are not allowed
      Open

                                  $dataset['names'][] = $status;

      Spaces must be used to indent lines; tabs are not allowed
      Open

              return $chartData;

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $owner = $request->getByType('owner', 2);

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  }

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $listSearchParams = [];

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  ->innerJoin('vtiger_ticketpriorities', 'vtiger_troubletickets.priority = vtiger_ticketpriorities.ticketpriorities')

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $query->andWhere(['not in', 'vtiger_troubletickets.status', $ticketStatus]);

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $this->conditions = ['condition' => ['not in', 'vtiger_troubletickets.status', $ticketStatus]];

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      $chartData['datasets'][] = [

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      $status[] = $row['statusvalue'];

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $moduleName = $request->getModule();

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $owner = Settings_WidgetsManagement_Module_Model::getDefaultUserId($widget, $moduleName);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $ownerForwarded = $owner;

      Spaces must be used to indent lines; tabs are not allowed
      Open

              if ('all' == $owner) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              foreach ($data['datasets'] as &$dataset) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  array_push($conditionsArray, ['assigned_user_id', 'e', $assignedto]);

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  ->innerJoin('vtiger_crmentity', 'vtiger_troubletickets.ticketid = vtiger_crmentity.crmid')

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $colors = \App\Fields\Picklist::getColors('ticketpriorities');

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $chartData = [

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      // datasets stacked by priority (status is X, bar divided by priority)

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          if (isset($ticketValue[$priorityId])) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

          /**

      Spaces must be used to indent lines; tabs are not allowed
      Open

           */

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $tickets[$row['statusvalue']][$row['ticketpriorities_id']] = $row['count'];

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $dataReader->close();

      Spaces must be used to indent lines; tabs are not allowed
      Open

                                  break;

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          }

      Spaces must be used to indent lines; tabs are not allowed
      Open

          }

      Spaces must be used to indent lines; tabs are not allowed
      Open

          public function process(App\Request $request)

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $widget = Vtiger_Widget_Model::getInstance($request->getInteger('linkid'), \App\User::getCurrentUserId());

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $listViewUrl = Vtiger_Module_Model::getInstance($moduleName)->getListViewUrl();

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $viewer->assign('USER_CONDITIONS', $this->conditions);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              } else {

      Spaces must be used to indent lines; tabs are not allowed
      Open

          private $conditions = false;

      Spaces must be used to indent lines; tabs are not allowed
      Open

          {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $ticketStatus = Settings_SupportProcesses_Module_Model::getTicketStatusNotModify();

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $owner = '';

      Spaces must be used to indent lines; tabs are not allowed
      Open

          }

      Spaces must be used to indent lines; tabs are not allowed
      Open

              if (!empty($owner)) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $query->groupBy(['statusvalue', 'vtiger_troubletickets.priority', 'vtiger_ticketpriorities.ticketpriorities_id', 'vtiger_ticketstatus.sortorderid'])->orderBy('vtiger_ticketstatus.sortorderid');

      Spaces must be used to indent lines; tabs are not allowed
      Open

                              $value = $ticketValue[$priorityId];

      Spaces must be used to indent lines; tabs are not allowed
      Open

                                  $dataset['backgroundColor'][] = $colors[$priorityId];

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  }

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $data = (false === $owner) ? [] : $this->getTicketsByStatus($owner);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              if (!empty($assignedto)) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

          }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $viewer->assign('OWNER', $ownerForwarded);

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $viewer->view('dashboards/DashBoardWidgetContents.tpl', $moduleName);

      Spaces must be used to indent lines; tabs are not allowed
      Open

           *

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  ->where(['vtiger_crmentity.deleted' => 0]);

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  if (!\array_key_exists($row['ticketpriorities_id'], $priorities)) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      foreach ($priorities as $priorityId => $priorityValue) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      }

      Spaces must be used to indent lines; tabs are not allowed
      Open

              } else {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $viewer->assign('WIDGET', $widget);

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $viewer->view('dashboards/TicketsByStatus.tpl', $moduleName);

      Line exceeds 120 characters; contains 201 characters
      Open

              $query->groupBy(['statusvalue', 'vtiger_troubletickets.priority', 'vtiger_ticketpriorities.ticketpriorities_id', 'vtiger_ticketstatus.sortorderid'])->orderBy('vtiger_ticketstatus.sortorderid');

      Spaces must be used to indent lines; tabs are not allowed
      Open

                              $value = 0;

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      $dataset['links'][] = $listViewUrl . $this->getSearchParams($name, $owner);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  'count' => new \yii\db\Expression('COUNT(*)'),

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  ->from('vtiger_troubletickets')

      Spaces must be used to indent lines; tabs are not allowed
      Open

              }

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  'labels' => [],

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          'names' => [],

      Spaces must be used to indent lines; tabs are not allowed
      Open

                          } else {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $viewer->assign('MODULE_NAME', $moduleName);

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $listSearchParams[] = $conditionsArray;

      Spaces must be used to indent lines; tabs are not allowed
      Open

              if (!empty($ticketStatus)) {

      Spaces must be used to indent lines; tabs are not allowed
      Open

              $dataReader = $query->createCommand()->query();

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  'datasets' => [],

      Spaces must be used to indent lines; tabs are not allowed
      Open

                      $priorities[$row['ticketpriorities_id']] = ++$counter;

      Spaces must be used to indent lines; tabs are not allowed
      Open

                  $chartData['show_chart'] = true;

      Class name "HelpDesk_TicketsByStatus_Dashboard" is not in camel caps format
      Open

      class HelpDesk_TicketsByStatus_Dashboard extends Vtiger_IndexAjax_View

      There are no issues that match your filters.

      Category
      Status