app/controllers/api/v1/widget/conversations_controller.rb
class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
include Events::Types
before_action :render_not_found_if_empty, only: [:toggle_typing, :toggle_status, :set_custom_attributes, :destroy_custom_attributes]
def index
@conversation = conversation
end
def create
ActiveRecord::Base.transaction do
process_update_contact
@conversation = create_conversation
conversation.messages.create!(message_params)
end
end
def process_update_contact
@contact = ContactIdentifyAction.new(
contact: @contact,
params: { email: contact_email, phone_number: contact_phone_number, name: contact_name },
retain_original_contact_name: true,
discard_invalid_attrs: true
).perform
end
def update_last_seen
head :ok && return if conversation.nil?
conversation.contact_last_seen_at = DateTime.now.utc
conversation.save!
::Conversations::UpdateMessageStatusJob.perform_later(conversation.id, conversation.contact_last_seen_at)
head :ok
end
def transcript
if conversation.present? && conversation.contact.present? && conversation.contact.email.present?
ConversationReplyMailer.with(account: conversation.account).conversation_transcript(
conversation,
conversation.contact.email
)&.deliver_later
end
head :ok
end
def toggle_typing
case permitted_params[:typing_status]
when 'on'
trigger_typing_event(CONVERSATION_TYPING_ON)
when 'off'
trigger_typing_event(CONVERSATION_TYPING_OFF)
end
head :ok
end
def toggle_status
return head :forbidden unless @web_widget.end_conversation?
unless conversation.resolved?
conversation.status = :resolved
conversation.save!
end
head :ok
end
def set_custom_attributes
conversation.update!(custom_attributes: permitted_params[:custom_attributes])
end
def destroy_custom_attributes
conversation.custom_attributes = conversation.custom_attributes.excluding(params[:custom_attribute])
conversation.save!
render json: conversation
end
private
def trigger_typing_event(event)
Rails.configuration.dispatcher.dispatch(event, Time.zone.now, conversation: conversation, user: @contact)
end
def render_not_found_if_empty
return head :not_found if conversation.nil?
end
def permitted_params
params.permit(:id, :typing_status, :website_token, :email, contact: [:name, :email, :phone_number],
message: [:content, :referer_url, :timestamp, :echo_id],
custom_attributes: {})
end
end