enterprise/app/services/enterprise/action_service.rb
module Enterprise::ActionService
def add_sla(sla_policy_id)
return if sla_policy_id.blank?
sla_policy = @account.sla_policies.find_by(id: sla_policy_id.first)
return if sla_policy.nil?
return if @conversation.sla_policy.present?
Rails.logger.info "SLA:: Adding SLA #{sla_policy.id} to conversation: #{@conversation.id}"
@conversation.update!(sla_policy_id: sla_policy.id)
end
end