src/applications/combined-debt-portal/debt-letters/const/diary-codes/debtDetailsCardContent.js
import React from 'react';
import { CONTACTS } from '@department-of-veterans-affairs/component-library/contacts';
import { endDate } from '../../utils/helpers';
const ContactDMC = () => (
<>
<va-telephone contact={CONTACTS.DMC} /> (or{' '}
<va-telephone contact={CONTACTS.DMC_OVERSEAS} international /> from
overseas)
</>
);
const createPaymentReminderText = endDateText => (
<p>
We’ll send you a letter with our decision. Please continue to make payments
monthly while we complete our review. <br />
<br />
<strong>Your next payment is due by {endDateText}.</strong>
</p>
);
export const getDebtDetailsCardContent = (debt, dateOfLetter, amountDue) => {
const endDateText = endDate(dateOfLetter, debt.diaryCode);
switch (debt.diaryCode) {
case '71':
return {
headerText: 'Contact us to verify your military status',
status: 'info',
showIcon: false,
showLinks: false,
bodyText: (
<p>
Please contact us online through{' '}
<a href="https://ask.va.gov">Ask VA</a> or call us at <ContactDMC />{' '}
to verify your military status. We’re here Monday through Friday,
7:30 a.m. to 7:00 p.m. ET.
</p>
),
};
case '109':
return {
headerText: `Pay your balance now or request help by ${endDateText} to avoid more interest charges`,
status: 'warning',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
We’ve added interest to your balance. To avoid more interest charges
or further collection action, you must pay your full balance or
request financial help before {endDateText}. If you don’t this debt
may be referred to the U.S. Department of the Treasury.
</p>
),
};
case '117':
return {
headerText: `Pay your ${amountDue} balance in full or request help by ${endDateText}`,
status: 'warning',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
To avoid further collection action on your bill, you must pay your
full balance or request financial help before {endDateText}. If you
don’t, this debt may be referred to the U.S. Department of the
Treasury.
</p>
),
};
case '123':
return {
headerText: `Pay your ${amountDue} balance now or request help by ${endDateText}`,
status: 'warning',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
To avoid your debt being referred to the U.S. Department of the
Treasury, you must pay your full balance or request financial help
before {endDateText}.
</p>
),
};
case '212':
return {
headerText: 'Contact us to update your address',
status: 'info',
showIcon: false,
showLinks: false,
bodyText: (
<p>
Please contact us online through{' '}
<a href="https://ask.va.gov">Ask VA</a> or call us at <ContactDMC />{' '}
to update your address. We’re here Monday through Friday, 7:30 a.m.
to 7:00 p.m. ET.
</p>
),
};
case '815':
return {
headerText: `Pay your one time payment as part of your compromise agreement by ${endDateText}`,
status: 'warning',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: false,
bodyText: (
<p>Your compromise offer must be paid with a single payment.</p>
),
};
case '061':
case '065':
case '070':
case '440':
case '442':
case '448':
case '453':
return {
headerText: 'We’ve paused collection on this debt as you requested',
status: 'info',
showIcon: true,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
We’ll let you know when we start collecting on this debt again. You
don’t have to do anything until that time.
</p>
),
};
case '811':
return {
headerText:
'Continue making monthly payments while we review your compromise offer',
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: false,
bodyText: createPaymentReminderText(endDateText),
};
case '816':
return {
headerText: 'We’re processing your compromise payment',
status: 'info',
showIcon: true,
showLinks: false,
showMakePayment: false,
showRequestHelp: false,
bodyText: (
<p>
Please check your debt balance again soon. If it isn’t adjusted to
reflect your payment within 30 days, call us at <ContactDMC />,
Monday through Friday, 7:30 a.m. to 7:00 p.m. ET.
</p>
),
};
case '002':
case '005':
case '032':
case '609':
return {
headerText: `We’re updating your account`,
status: 'info',
showIcon: true,
showLinks: false,
showMakePayment: false,
showRequestHelp: false,
bodyText: (
<p>
Please check back in 1 week for updates. If your account shows the
same information then call us at <ContactDMC />, Monday through
Friday, 7:30 a.m. to 7:00 p.m. ET.
</p>
),
};
case '321':
case '400':
case '420':
case '421':
case '422':
case '425':
case '627':
return {
headerText: `We’re updating your account`,
status: 'info',
showIcon: true,
showLinks: false,
showMakePayment: false,
showRequestHelp: false,
bodyText: (
<p>
Please check back in 30 days for updates. If your account shows the
same information then call us at <ContactDMC />, Monday through
Friday, 7:30 a.m. to 7:00 p.m. ET.
</p>
),
};
case '080':
case '850':
case '852':
case '860':
case '855':
return {
headerText: `Contact the U.S. Department of the Treasury to pay this ${amountDue} debt`,
status: 'warning',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
Call the U.S. Department of the Treasury’s Debt Management Services
at{' '}
<va-telephone
className="vads-u-color--base "
contact={CONTACTS.TREASURY_DMS}
/>
, 8:30 a.m. to 6:30 p.m. ET. Don’t send us a payment directly. This
will delay posting the payment to your account and the Treasury
Department may continue adding fees and interest.
</p>
),
};
case '081':
case '500':
case '510':
case '503':
return {
headerText: `We’re referring this debt to the U.S. Department of the Treasury today`,
status: `warning`,
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
Please pay the full amount{' '}
<a href="https://www.pay.va.gov/">online</a> or by phone at{' '}
<ContactDMC /> to prevent referral. We’re here Monday through
Friday, 7:30 a.m. to 7:00 p.m. ET. If we don’t receive your payment
today, we’re required by law to refer your debt to the U.S.
Department of the Treasury.
</p>
),
};
case '100':
case '102':
case '130':
case '140':
return {
headerText: `Pay your ${amountDue} balance now or request help by ${endDateText}`,
status: 'warning',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
To avoid collection actions on your bill, you must pay your full
balance or request financial help before {endDateText}. If you
don’t, this debt may be referred to the U.S. Department of the
Treasury.
</p>
),
};
case '430':
case '431':
return {
headerText: `We’re reducing your education benefits each month until your debt is paid`,
status: 'info',
showIcon: true,
showLinks: false,
showMakePayment: false,
showRequestHelp: false,
bodyText: (
<p>
If you’d like to pay in full now, call us first to ensure you don’t
overpay. If you stop receiving VA benefits, call us to set up a new
payment plan. We can be reached at{' '}
<ContactDMC className="vads-u-margin-left--0p5" />. We’re here
Monday through Friday, 7:30 a.m. to 7:00 p.m. ET. <br />
<br />
If reduced payments are causing you hardship, you can{' '}
<a href="/manage-va-debt/request-debt-help-form-5655">
request help with your debt
</a>
.
</p>
),
};
case '450':
case '101':
case '602':
case '607':
case '608':
case '610':
case '611':
case '614':
case '615':
case '617':
return {
headerText: `We’re reducing your benefit payments each month until your debt is paid`,
status: 'info',
showIcon: true,
showLinks: false,
showMakePayment: false,
showRequestHelp: false,
bodyText: (
<p>
If you’d like to pay in full now, call us first to ensure you don’t
overpay. If you stop receiving VA benefits, call us to set up a new
payment plan. We can be reached at{' '}
<ContactDMC className="vads-u-margin-left--0p5" />. We’re here
Monday through Friday, 7:30 a.m. to 7:00 p.m. ET. <br />
<br />
If reduced payments are causing you hardship, you can{' '}
<a href="/manage-va-debt/request-debt-help-form-5655">
request help with your debt
</a>
.
</p>
),
};
case '449':
return {
headerText: `Pay your balance now or request help by ${endDateText}`,
status: 'warning',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
To avoid late fees or further collection action on your bill, you
must pay your full balance or request financial help before{' '}
{endDateText}.
</p>
),
};
case '439':
case '459':
return {
headerText: `Pay your balance now or request help by ${endDateText}`,
status: 'warning',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
To avoid late fees or further collection action on your bill, you
must pay your full balance or request financial help before{' '}
{endDateText}. If you don’t, this debt may be referred to the U.S.
Department of the Treasury.
</p>
),
};
case '600':
case '601':
return {
headerText:
'Continue making monthly payments until your balance is paid',
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: <p>Your next payment is due by {endDateText}.</p>,
};
case '603':
case '613':
return {
headerText: `Make a payment on your ${amountDue} balance now or request help by ${endDateText}`,
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
To avoid late fees or collection action on your bill, you must make
a payment on your balance or request financial help before{' '}
{endDateText}.
</p>
),
};
case '655':
case '817':
return {
headerText:
'Submit a Financial Status Report so that we can make a decision on your request',
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
You can request a waiver, compromise, or extended monthly payment
plan by filling out the Financial Status Report (VA FORM 5655)
online or by mail.
</p>
),
};
case '680':
return {
headerText: `Pay your ${amountDue} balance now or request help`,
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: true,
bodyText: (
<p>
To avoid collection actions on your bill, you must pay your full
balance or request financial help.
</p>
),
};
case '681':
case '682':
return {
headerText: `The U.S. Department of the Treasury is reducing your federal payments until your debt is paid`,
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: false,
showRequestHelp: true,
bodyText: (
<p>
If you’d like to pay in full now, call the U.S. Department of the
Treasury’s Debt. Management Services at{' '}
<va-telephone
className="vads-u-color--base "
contact={CONTACTS.TREASURY_DMS}
/>
, 8:30 a.m. to 6:30 p.m. ET. Don’t send us a payment directly. This
will delay posting the payment to your account and the Treasury
Department may continue adding fees and interest.
</p>
),
};
case '801':
case '802':
case '803':
case '804':
case '809':
case '820':
return {
headerText: `Continue making monthly payments while we review your waiver request`,
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: false,
bodyText: createPaymentReminderText(endDateText),
};
case '822':
return {
headerText: `Continue making monthly payments while we review your dispute`,
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: false,
bodyText: createPaymentReminderText(endDateText),
};
case '825':
return {
headerText: `Continue making monthly payments while we review your request for a hearing`,
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: false,
bodyText: createPaymentReminderText(endDateText),
};
case '821':
return {
headerText: `Continue making monthly payments while we review your Notice of Disagreement`,
status: 'info',
showIcon: false,
showLinks: true,
showMakePayment: true,
showRequestHelp: false,
bodyText: createPaymentReminderText(endDateText),
};
case '481':
case '482':
case '483':
case '484':
default:
return {
headerText: `We’re reviewing your account`,
status: 'info',
showIcon: true,
showLinks: false,
showMakePayment: false,
showRequestHelp: false,
bodyText: <p>You don’t need to do anything at this time.</p>,
};
}
};