src/applications/static-pages/health-care-manage-benefits/secure-messaging-page/components/AuthContent/index.js
// Node modules.
import React from 'react';
import PropTypes from 'prop-types';
// Relative imports.
import { getCernerURL } from 'platform/utilities/cerner';
import { mhvUrl } from 'platform/site-wide/mhv/utilities';
import ServiceProvidersList from 'platform/user/authentication/components/ServiceProvidersList';
import CernerCallToAction from '../../../components/CernerCallToAction';
import {
authenticatedWithSSOePropType,
cernerFacilitiesPropType,
ehrDataByVhaIdPropType,
otherFacilitiesPropType,
useSingleLogoutPropType,
} from '../../../propTypes';
export const AuthContent = ({
authenticatedWithSSOe,
cernerFacilities,
otherFacilities,
ehrDataByVhaId,
useSingleLogout,
widgetType,
}) => (
<>
<h2 id="send-or-receive-secure-mess">Send or receive a secure message</h2>
<CernerCallToAction
cernerFacilities={cernerFacilities}
otherFacilities={otherFacilities}
ehrDataByVhaId={ehrDataByVhaId}
linksHeaderText="Send a secure message to a provider at:"
myHealtheVetLink={mhvUrl(authenticatedWithSSOe, 'secure-messaging')}
myVAHealthLink={getCernerURL('/pages/messaging/inbox', useSingleLogout)}
widgetType={widgetType}
/>
<div>
<div itemScope itemType="http://schema.org/Question">
<h2 itemProp="name" id="how-can-va-secure-messaging-he">
How can VA secure messaging help me manage my health care?
</h2>
<div
itemProp="acceptedAnswer"
itemScope
itemType="http://schema.org/Answer"
>
<div itemProp="text">
<div className="processed-content">
<p>
This web- and mobile-based service protects your sensitive
information so you can safely and easily communicate with your
VA health care team online.
</p>
<p>
<strong>You can use secure messaging to:</strong>
</p>
<ul>
<li>Ask non-urgent, non-emergency health-related questions</li>
<li>Give your health care team updates on your condition</li>
<li>
Request VA referrals, test results, and prescription renewals
</li>
<li>Manage your VA health appointments</li>
<li>
Ask routine administrative questions about topics like
scheduling appointments or getting directions
</li>
<li>
Get health education information from the Veterans Health
Library
</li>
</ul>
</div>
</div>
</div>
</div>
<div itemScope itemType="http://schema.org/Question">
<h2 itemProp="name" id="am-i-eligible-to-use-secure-me">
Am I eligible to use secure messaging?
</h2>
<div
itemProp="acceptedAnswer"
itemScope
itemType="http://schema.org/Answer"
>
<div itemProp="text">
<div className="processed-content">
<p>
You can use this tool if you meet all of the requirements listed
below.
</p>
<p>
<strong>All of these must be true:</strong>
</p>
<ul>
<li>
You’re enrolled in VA health care, <strong>and</strong>
</li>
<li>
You’re registered as a patient at a VA health facility,{' '}
<strong>and</strong>
</li>
<li>
Your VA health care provider has agreed to communicate with
you through secure messaging
</li>
</ul>
<p>
<a href="/health-care/how-to-apply/">
Find out how to apply for VA health care
</a>
</p>
<p>
<strong>And you must have one of these free accounts:</strong>
</p>
<ServiceProvidersList />
</div>
</div>
</div>
</div>
<div itemScope itemType="http://schema.org/Question">
<h2 itemProp="name" id="how-does-secure-messaging-work">
How does secure messaging work?
</h2>
<div
itemProp="acceptedAnswer"
itemScope
itemType="http://schema.org/Answer"
>
<div itemProp="text">
<div className="processed-content">
<p>
With secure messaging, you can write messages, save drafts,
review your sent messages, and keep a record of your
conversations.
</p>
<p>
You can use this tool to communicate with any VA health care
team member who has signed up to participate.
</p>
<p>
You can send non-urgent, non-emergency messages at any time of
the day or night. Your VA health care team should respond within
3 business days (Monday through Friday, 8:00 a.m. to 5:00 p.m.,
except federal holidays). If you’d like, you can set up your
account to send a notification to your personal email when you
receive a new secure message.
</p>
</div>
</div>
</div>
</div>
<div itemScope itemType="http://schema.org/Question">
<h2 itemProp="name" id="can-i-use-secure-messaging-for">
Can I use secure messaging for medical emergencies or urgent needs?
</h2>
<div
itemProp="acceptedAnswer"
itemScope
itemType="http://schema.org/Answer"
>
<div itemProp="text">
<div className="processed-content">
<p>
No. If you have an emergency or urgent need, please don’t use
secure messaging. It may take a few days for you to get a reply.
</p>
<p>
<strong>If you think you have a medical emergency,</strong> call
911 or go to the nearest emergency room.
</p>
<p>
<strong>
If you don’t have an emergency, but you’re not sure what type
of care you need,
</strong>{' '}
call your nearest VA health facility.
<br />
<a href="/find-locations/">
Find your nearest VA health facility
</a>
</p>
<p>
<strong>If you need to talk with someone right away,</strong>{' '}
contact the Veterans Crisis Line. Whatever you’re struggling
with—chronic pain, anxiety, depression, trouble sleeping, anger,
or even homelessness—we can support you. Our Veterans Crisis
Line is confidential (private), free, and available 24/7.
</p>
<p>
To connect with a Veterans Crisis Line responder anytime, day or
night:
</p>
<ul>
<li>
Call <va-telephone contact="988" />, then select 1.
</li>
<li>
Start a{' '}
<a
rel="noreferrer noopener"
href="https://www.veteranscrisisline.net/get-help/chat"
>
confidential chat
</a>
.
</li>
<li>
{/* eslint-disable-next-line @department-of-veterans-affairs/prefer-telephone-component */}
Text <a href="tel:+1838255">838255</a>.
</li>
</ul>
</div>
</div>
</div>
</div>
<div itemScope itemType="http://schema.org/Question">
<h2 itemProp="name" id="can-i-use-secure-messaging-to-">
Can I use secure messaging with community (non-VA) providers?
</h2>
<div
itemProp="acceptedAnswer"
itemScope
itemType="http://schema.org/Answer"
>
<div itemProp="text">
<div className="processed-content">
<p>
No. You can communicate only with your VA providers who’ve
agreed to participate in secure messaging.
</p>
</div>
</div>
</div>
</div>
<div itemScope itemType="http://schema.org/Question">
<h2 itemProp="name" id="will-my-personal-health-inform">
Will my personal health information be protected?
</h2>
<div
itemProp="acceptedAnswer"
itemScope
itemType="http://schema.org/Answer"
>
<div itemProp="text">
<div className="processed-content">
<p>
Yes. Our health management portals are secure. We follow strict
security policies and practices to protect your personal health
information. And only you and your VA health care team will have
access to your secure messages.
</p>
<p>
If you print or download any messages, you’ll need to take
responsibility for protecting that information.
<br />
<a
href="https://www.myhealth.va.gov/mhv-portal-web/web/myhealthevet/protecting-your-personal-health-information"
target="_blank"
rel="noopener noreferrer"
>
Get tips for protecting your personal health information
</a>
</p>
</div>
</div>
</div>
</div>
<div itemScope itemType="http://schema.org/Question">
<h2 itemProp="name" id="what-if-i-have-more-questions">
What if I have more questions?
</h2>
<h3 id="for-my-healthe-vet-questions">For My HealtheVet questions</h3>
<p>You can:</p>
<ul>
<li>
Read the{' '}
<a
rel="noreferrer noopener"
href="https://www.myhealth.va.gov/mhv-portal-web/web/myhealthevet/faqs#smGeneralFAQ"
>
secure messaging FAQs
</a>{' '}
on the My HealtheVet web portal
</li>
<li>
Call the My HealtheVet help desk at{' '}
<va-telephone contact="8773270022" /> (
<a
href=" tel:18008778339."
aria-label=" TTY. 8 0 0. 8 7 7. 8 3 3 9."
>
TTY: 800-877-8339
</a>
). We’re here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
</li>
<li>
Or{' '}
<a
rel="noreferrer noopener"
href="https://www.myhealth.va.gov/mhv-portal-web/web/myhealthevet/contact-mhv"
>
contact us online
</a>
</li>
</ul>
<h3>For My VA Health questions</h3>
<p>
Call My VA Health support anytime at{' '}
<va-telephone contact="8009621024" />.
</p>
</div>
</div>
</>
);
AuthContent.propTypes = {
widgetType: PropTypes.string.isRequired,
authenticatedWithSSOe: authenticatedWithSSOePropType,
cernerFacilities: cernerFacilitiesPropType,
ehrDataByVhaId: ehrDataByVhaIdPropType,
otherFacilities: otherFacilitiesPropType,
useSingleLogout: useSingleLogoutPropType,
};
export default AuthContent;