app/templates/components/groups/tickets/ticket-conversation-message.hbs
<div class="message-data {{if isLeader "align-right"}}">
<span class="message-data-name">
<a href={{href-to "users.index" message.user}}>{{message.user.name}}</a>
</span>
<span class="message-data-time">
{{format-relative message.createdAt interval=1000}},
{{format-date message.createdAt hour="numeric" minute="numeric" timeZone="UTC"}}
</span>
</div>
<div class="message {{messageClass}} {{if isLeader "float-right"}}">
{{message.content}}
</div>