app/templates/components/groups/tickets/ticket-list-item.hbs
<a href="#" class="inbox-item" {{action (toggle "isCoversationOpened" this)}}>
<div class="inbox-item-img">
{{lazy-image src=(image ticket.user.avatar "small")}}
</div>
<p class="inbox-item-author">{{ticket.user.name}}</p>
<p class="inbox-item-text">{{ticket.firstMessage.content.content}}</p>
<p class="inbox-item-date">
{{format-relative ticket.createdAt interval=1000}},
{{format-date ticket.createdAt hour="numeric" minute="numeric" timeZone="UTC"}}
</p>
</a>
{{! modal }}
{{#if isCoversationOpened}}
{{to-elsewhere named="modal" send=(component "groups/tickets/ticket-conversation"
ticket=ticket
isPersonalTicket=isPersonalTicket
onClose=(toggle-action "isCoversationOpened" this)
)}}
{{/if}}