lanej/zendesk2

# frozen_string_literal: true
class Zendesk2::UpdateTicket
  include Zendesk2::Request

  request_method :put
  request_path { |r| "/tickets/#{r.ticket_id}.json"  }
  request_body { |r| { 'ticket' => r.ticket_params } }

  def self.accepted_attributes
    Zendesk2::CreateTicket.accepted_attributes + ['comment']
  end

  def ticket_params
    @_ticket_params ||= Cistern::Hash.slice(params.fetch('ticket'), *self.class.accepted_attributes)
  end

  def ticket_id
    params.fetch('ticket').fetch('id')
  end

  def mock
    comment = params.fetch('ticket').delete('comment')

    body = find!(:tickets, ticket_id).merge!(ticket_params)

    if comment
      comment_id = cistern.serial_id

      comment_data = cistern.data[:ticket_comments][comment_id] = {
        'id'          => comment_id,
        'type'        => 'Comment',
        'author_id'   => cistern.current_user['id'],
        'body'        => comment['body'],
        'html_body'   => "<p>#{comment['body']}</p>",
        'public'      => comment['public'].nil? ? true : comment['public'],
        'trusted'     => comment['trusted'].nil? ? true : comment['trusted'],
        'attachments' => comment['attachments'] || [],
        'ticket_id'   => ticket_id,
      }

      audit_id = cistern.serial_id

      audit = {
        'id'         => audit_id,
        'ticket_id'  => ticket_id,
        'created_at' => Time.now,
        'author_id'  => cistern.current_user['id'],
        'via'        => {
          'channel' => 'api',
          'source'  => {
            'form' => {},
            'to'   => {},
            'rel'  => nil,
          },
        },
        'metadata' => {
          'system' => {
            'client'     => Zendesk2::USER_AGENT,
            'ip_address' => '127.0.0.1',
            'location'   => 'Oakland, CA, United States',
            'latitude'   => 37.83449999999999,
            'longitude'  => -122.2647,
          },
          'custom' => {},
        },
        'events' => [comment_data],
      }

      data[:ticket_audits][audit_id] = audit
    end

    mock_response(
      'ticket' => body,
      'audit'  => audit
    )
  end
end