test_common/messaging/en.yml
en:
hwf_urls:
fee: '/calculation/fee'
date_of_birth: '/calculation/date_of_birth'
disposable_capital: '/calculation/disposable_capital'
full_remission: '/calculation_result/full_remission'
income_benefits: '/calculation/benefits_received'
marital_status: '/calculation/marital_status'
not_eligible: '/calculation_result/not_eligible'
number_of_children: '/calculation/number_of_children'
partial_remission: '/calculation_result/partial_remission'
start_page: '/'
total_income: '/calculation/total_income'
total_income_include_exclude: '/help/total_income/what_to_include_exclude{?query*}'
exceptional_hardship: '/help/exceptional_hardship{?query*}'
hwf_decision:
disposable_capital:
single:
positive:
heading: You may get help with fees
detail: With a fee of %{fee} and savings of %{disposable_capital} you are likely to get help with your fees, as long as you receive certain benefits or are on a low income. We will now look at these on the next pages
negative:
heading: You are unlikely to get help with your fees
detail: With a fee of %{fee} and savings of %{disposable_capital}, it is unlikely that you'll be able to get financial help, unless you are likely to experience exceptional hardship
sharing_income:
positive:
heading: You may get help with fees
detail: With a fee of %{fee} and savings of %{disposable_capital} you are likely to get help with your fees, as long as you receive certain benefits or are on a low income. We will now look at these on the next pages
negative:
heading: You are unlikely to get help with your fees
detail: With a fee of %{fee} and savings of %{disposable_capital}, it is unlikely that you'll be able to get financial help, unless you are likely to experience exceptional hardship
income_benefits:
single:
positive:
heading: You may be eligible for Help with Fees
detail: As you have indicated you receive an income benefit, with a fee of %{fee}, you should be entitled to help with fees or a full refund if you have paid the fee within the last 3 months.
negative:
heading: You are unlikely to get help with your fees
detail: "If you are not receiving an income benefit, we will need to ask you further questions regarding any children you are responsible for and your income. This will tell us the maximum contribution you may need to make towards paying the fee, and therefore how much of the fee you may obtain a remission on (if any)"
sharing_income:
positive:
heading: You may be eligible for Help with Fees
detail: As you have indicated you receive an income benefit, with a fee of %{fee}, you should be entitled to help with fees or a full refund if you have paid the fee within the last 3 months.
negative:
heading: You are unlikely to get help with your fees
detail: "If you are not receiving an income benefit, we will need to ask you further questions regarding any children you are responsible for and your income. This will tell us the maximum contribution you may need to make towards paying the fee, and therefore how much of the fee you may obtain a remission on (if any)"
dont_know:
heading: You are unlikely to get help with your fees
detail: "If you don't know if you are receiving an income benefit, we will need to ask you further questions regarding any children you are responsible for and your income. This will tell us the maximum contribution you may need to make towards paying the fee, and therefore how much of the fee you may obtain a remission on (if any)"
final:
single:
positive:
heading: You should be eligible for Help with Fees
detail: As you have stated you have an income of %{total_income}, you won't have to pay any of your stated %{fee} fee and will receive help with fees or refund if you have paid the fee within the last 3 months
sharing_income:
positive:
heading: You should be eligible for Help with Fees
detail: As you and your partner have stated you have a combined monthly income of %{total_income}, you won't have to pay any of your stated %{fee} fee and will receive help with fees or refund if you have paid the fee within the last 3 months
partial:
single:
positive:
heading: You should be eligible for Help with Fees
detail: As you have stated you have an income of %{total_income}, you would need to contribute %{contribution} of your stated %{fee} fee or would receive a partial refund of %{remission} if you have paid the full fee within the last 3 months
sharing_income:
positive:
heading: You should be eligible for Help with Fees
detail: As you and your partner have stated you have a combined monthly income %{total_income}, you would need to contribute %{contribution} of your stated %{fee} fee or would receive a partial refund of %{remission} if you have paid the full fee within the last 3 months
no_remission:
single:
heading: You are unlikely to get help with your fees
negative:
detail: With a fee of %{fee} and combined monthly income of %{total_income}, it is unlikely that you'll be able to get financial help, unless you are likely to experience exceptional hardship
sharing_income:
heading: You are unlikely to get help with your fees
negative:
detail: With a fee of %{fee} and combined monthly income of %{total_income}, it is unlikely that you'll be able to get financial help, unless you are likely to experience exceptional hardship
common:
exceptional_hardship: 'exceptional hardship'
hwf_pages:
number_of_children:
heading: 'Find out if you could get help with fees'
questions:
number_of_children:
label:
single: 'How many children live with you or are you responsible for supporting financially?'
sharing_income: 'How many children live with you and your partner or are you and your partner responsible for supporting financially?'
errors:
non_numeric: You must enter the number of financially dependent children
blank: You must enter the number of financially dependent children
too_high: must be less than 100
too_low: must be greater than or equal to 0
guidance:
label: 'Children who might affect your claim'
text: |
Enter the number of children who you describe as:
under 16 and living at home with you
age 16-19, single, living at home with you and in full-time education (not including studying for a degree or other higher education qualification)
children who don’t live with you, but you (or your partner) pay regular maintenance for them
buttons:
next: 'Next'
date_of_birth:
heading: 'Find out if you could get help with fees'
questions:
date_of_birth:
label: 'What is your date of birth?'
errors:
non_numeric: Enter the date in this format DD/MM/YYYY
under_age: You must be over 16 to apply for help with fees
too_old: You cannot be over 120 years old
components:
day:
label: 'Day'
month:
label: 'Month'
year:
label: 'Year'
partner_date_of_birth:
label: "What is your partner's date of birth?"
errors:
non_numeric: Enter the date in this format DD/MM/YYYY
under_age: Your partner must be over 16 to apply for help with fees
too_old: You cannot be over 120 years old
hint:
single: "If you are over 61 years of age (and don't have much in savings), you may be able to get help with your fee"
sharing_income: "If you or your partner are over 61 years of age (and don't have much in savings), you may be able to get help with your fee"
components:
day:
label: 'Day'
month:
label: 'Month'
year:
label: 'Year'
buttons:
next: 'Next'
total_income:
heading: 'Find out if you could get help with fees'
questions:
total_income:
label:
single: 'How much total income do you receive each month?'
sharing_income: 'How much total income do you and your partner receive each month?'
errors:
non_numeric: Please enter a valid value
hint: Enter how much gross income you get each month (before tax or National Insurance payments have been taken off)
guidance:
label: 'What to include as income'
text: |
Write down how much money you get every month before any tax or National Insurance payments have been taken off. What to include as income:
wages
some benefits
pensions (state, work or private without guarantee credit)
rent from anyone living with you and other properties that you own
payments from relatives
maintenance payments, e.g. from an ex-spouse
income from selling goods publicly or privately, including over the internet
student maintenance loans, grants or bursaries (except for tuition fee loans)
If you or your partner's income varies from month to month, work out an average monthly income based on the last 3 months. See what to include and exclude as income
what_to_include_exclude:
label: what to include and exclude as income
buttons:
next: 'Next'
marital_status:
heading: 'Find out if you could get help with fees'
questions:
marital_status:
label: 'Are you single, married or living with someone and sharing an income?'
options:
single: Single
sharing_income: Married or living with someone
errors:
blank: "Select whether you're single, married or living with someone and sharing an income"
guidance:
label: 'Help with Status'
text: |
Single means you rely on your own income or your case involves your partner, for example:
divorce, dissolution or annulment (unless you have married again or live with a new partner)
gender recognition
domestic violence
forced marriage
You should also choose single if you and your partner are both part of a multiple fee group
Married or living with someone and sharing an income means:
married
civil partners
living together as if you are married or in a civil partnership
living at the same address with a joint income
part of a couple forced to live apart, e.g. where one or both is serving in the Armed forces, in prison or living in residential care
buttons:
next: 'Next'
fee:
heading: 'Find out if you could get help with fees'
questions:
fee:
label: 'How much is the court or tribunal fee?'
errors:
non_numeric: Please enter numeric value with no decimal places
less_than_one: Must be greater than 0
guidance:
label: 'If you have already paid your court or tribunal fee'
text: "You can apply to get some, or all of your money back, if you’ve paid a fee in the last 3 months. However, you must have been eligible when you paid the fee and so you should answer questions about your circumstances at the time you paid the fee."
buttons:
next: 'Next'
disposable_capital:
heading: 'Find out if you could get help with fees'
questions:
disposable_capital:
label:
single: 'How much do you have in savings and investments combined?'
sharing_income: 'How much do you and your partner have in savings and investments combined?'
errors:
non_numeric: "Enter a valid value"
blank: "Enter how much you have in savings and investments"
hint:
single: "If you have more than £16,000 in savings and investments, then you are unlikely to get help with your fee"
sharing_income: "If you or your partner have more than £16,000 in savings and investments, then you are unlikely to get help with your fee"
guidance:
label: 'Help with savings and investments'
text: |
You should include any of the following:
money in ISAs and any other savings accounts
joint savings accounts that you share with your partner
fixed rate or investment bonds
any lump sum (e.g. a redundancy payout)
stocks and shares
trust funds (or any other kind of fund)
capital value of additional property
money or property outside the UK
You should exclude:
wages or benefits
joint savings accounts that you share with your partner if your case concerns divorce or gender recognition
personal pensions
capital value of self-employed businesses
student loans
unfair dismissal awards
money from the criminal injury compensation scheme
medical negligence or personal injury awards
any compensation under a statutory scheme in respect of Mesothelioma
buttons:
next: 'Next'
income_benefits:
heading: 'Find out if you could get help with fees'
questions:
benefits:
label:
single: 'Select all income benefits you are currently receiving'
sharing_income: 'Select all income benefits you and your partner are (or were at the time you paid the fee) receiving?'
options:
dont_know:
label: "Don't know"
guidance: If you don't know if you are receiving an income benefit, we will need to ask you further questions regarding any children you are responsible for and your income. This will tell us the maximum contribution you may need to make towards paying the fee, and therefore how much of the fee you may obtain a remission on (if any)
none:
label: 'None of the above'
guidance: If you are not receiving an income benefit, we will need to ask you further questions regarding any children you are responsible for and your income. This will tell us the maximum contribution you may need to make towards paying the fee, and therefore how much of the fee you may obtain a remission on (if any)
jobseekers_allowance:
label: "Income-based Jobseeker’s Allowance (JSA)"
employment_support_allowance:
label: "Income-related Employment and Support Allowance (ESA)"
income_support:
label: "Income Support"
universal_credit:
label: "Universal Credit (and you earn less than £6,000 a year)"
pension_credit:
label: "Pension Credit (guarantee credit)"
scottish_legal_aid:
label: "Scottish Civil Legal Aid (not Advice and Assistance, or Advice by way of Representation)"
guidance:
label: 'How benefit affects your claim'
text: |
You are likely to get help with fees if you have no savings (or only a small amount of savings) and you are (or were at the time you paid the fee) receiving any of these benefits.
When you apply, we’ll contact the Department for Work and Pensions to confirm that you are (or were at the time you paid the fee) getting any of these benefits. We may also contact you if we need to see additional evidence.
errors:
nothing_selected: "Select whether you're receiving one of the benefits listed"
buttons:
next: 'Next'
home:
heading: 'Find out if you could get help with fees'
introduction_text: |
This calculator will tell you if you’re likely to get help with fees and how much you could get.
You may be able to get money off the cost of a court or tribunal fee, or have the fee waived in full, if:
You don't have much in savings, and
You're receiving certain benefits, or
You're on a low income
If you have a partner, your partner's situation will also apply
requirements_text: |
What you’ll need
You'll need information about your (and your partner's, if applicable):
total savings amount and
either list of benefits (or proof of certain benefits at the time you paid your fee) or
total monthly income
You'll need a fee amount
disclaimer_text: |
This calculator is for guidance purposes only and is not your Help with Fees application
welsh_link:
full_text: This guide is also available in Welsh (Cymraeg)
link_text: in Welsh
buttons:
start: Start now
help:
total_income:
include_exclude:
back: Back to calculation
include_list:
label: What to include as income
text: |
Include your partner’s income
If you have a partner, remember to include any money they receive too
Other monthly income
If you get money from somewhere
If you live outside the UK
Convert your monthly income into pounds sterling (GBP) using the current
exchange rate.
Our staff will allow for small changes in the exchange rate
from when you complete your application to the date it is assessed
exclude_list:
label: What to exclude from income
text: |
Armed Forces Independence Payment (AFIP)
Attendance Allowance
Back to Work Bonus
Bereavement Allowance
Budgeting Advances paid under Universal Credit
Budgeting Loan
Carer’s Allowance
Carer Element of Universal Credit
Childcare Element of Working Tax Credit
Childcare Element of Universal Credit
Cold Weather Payment
Constant Attendance Allowance
Direct payments made under Community Care, Services for Carer and Children’s Services
Disability Living Allowance (DLA)
Disabled and Severely Disabled elements of Child Tax Credit
Disabled and Severely Disabled Child elements of Working Tax Credit
Disabled and Severely Disabled Child elements of Universal Credit
Exceptionally Severe Disablement Allowance
Financial support under an agreement for the foster care of a child
Funeral Payment
Housing Benefit
Housing Credit Element of Pension Credit
Housing Element of Universal Credit
Industrial Injuries Disablement Benefit
Independent Living Fund payments
Limited Capability for Work Element of Universal Credit
Personal Independence Payment (PIP)
Any pension paid under the Naval, Military and Air forces etc (Disablement and Death) service Pension Order 2006
Severe Disablement Allowance
Short Term Benefit Advances (STBAs)
Universal Credit Advances
Widowed Parent’s Allowance
exceptional_hardship:
back: Back to calculation
page_header: Help with Exceptional Hardship
main_section:
label: Help - Exceptional Hardship Guide
text: |
Where you believe that you are not realistically able to afford to pay your court or tribunal fee, or are facing other exceptional circumstances, you can ask the court or tribunal’s delivery manager to consider reducing or waiving your fee. This is an important safety net which may apply where, for example, you are not eligible under the standard Help with Fees scheme, Help with Fees has been granted only in part, or if your fee is payable in proceedings where the Help with Fees scheme doesn’t apply and you don’t qualify for a remission under other rules (e.g. appeals to the First-tier Immigration and Asylum Tribunal).
The delivery manager will generally only grant your request if you are able to demonstrate that you are not realistically able to afford the fee in practice or that there are other circumstances which justify remission of the fee. The circumstances of applicants will be considered on a case by case basis.
In considering whether to reduce or waive your fee, the delivery manager will require evidence about your exceptional circumstances, including why you are not able to afford your fee, or why there are other circumstances which justify remission of the fee. You must provide this evidence alongside your application. The type of evidence that you should provide includes (where relevant): notices threatening legal action due to non-payment of bills or housing costs, details of your income, savings, expenses, or any other relevant information to support your request for an exceptional remission.
All evidence must be in English or accompanied by a translation into English and where evidence of your finances is presented in a currency other than sterling it must be accompanied by a conversion. Translations and conversions should be from a recognised source (this can include online translation/conversion services).
You won’t automatically have your fee reduced or waived because of your status, for example if you’re unemployed, a seasonal or part-time worker, student or prisoner. You will still be asked to provide evidence to support your application.
In considering an application for an exceptional fee remission we would expect you to demonstrate that you have taken all reasonable steps to exhaust alternative sources of funding. For example, where you have a sponsor supporting you in an immigration related matter we would expect to see evidence demonstrating that those parties are unable to assist you in paying your fee. In addition, if you have any form of legal expenses insurance we would expect to see evidence as to why that cover would not be able to fund your fee.
If the delivery manager does not grant your exceptional fee remission application then you can appeal this decision to the operational manager. The operational manager will then consider any evidence that you have submitted previously and any further information you submit with your appeal. Once the operational manager has made their final decision we will not be able to consider the matter any further
hwf_components:
previous_questions:
label: 'Previous answers'
marital_status:
label: "What is your status"
change: 'Change'
options:
sharing_income: 'Married or living with someone'
single: 'Single'
court_fee:
label: "Court or tribunal fee to pay"
change: 'Change'
date_of_birth:
label: "Date of birth"
change: 'Change'
partner_date_of_birth:
label: "Partner date of birth"
change: 'Change'
disposable_capital:
label: "Combined savings and investments"
change: 'Change'
income_benefits:
label: "Income benefits you are currently receiving"
change: 'Change'
options:
dont_know: "Don't know"
none: 'none'
jobseekers_allowance: 'Income-based Jobseeker’s Allowance (JSA)'
employment_support_allowance: 'Income-related Employment and Support Allowance (ESA)'
income_support: 'Income Support'
universal_credit: 'Universal Credit'
pension_credit: 'Pension Credit'
scottish_legal_aid: 'Scottish Civil Legal Aid'
number_of_children:
label: "Supported children"
change: 'Change'
total_income:
label: "Total income"
change: 'Change'
next_steps:
label: "Next steps"
start_again: "Return to Help with fees home page"