docs/faq.rst
FAQ
===
#. I need to use version **foo** of package *blargh*, while the installer
want to use version **baz**, how can I solve this?
Use :ref:`dump_mode` to dump the requirements used by the installer, customize
them and pass them again to the installer for the installation run
#. Packages are not correctly installed / missing in my environment
If you're using Debina / Ubuntu, chances are that the version of pip in the
virtualenv is outdated and cannot connect with PyPi.
Usually upgrading pip in the virtualenv before running **djangocms-installer**
fixes the issue::
pip install -U pip
#. After installing the virtualenv, the installer exit with "*Pillow is not
compiled with ... support*" / "*Pillow is not installed*" errors, what can
I do?
Pillow can be a bit tricky in some environments, so please check the
":ref:`libraries`" section for more detailed help.
#. I followed the advices above, but I keep having the same messages!
Checking for correct Pillow installation can be a bit tricky: installer
try to be smart but it may sometimes fail and report Pillow errors while
errors lie somewhere else. In this case, please open an issue on github
`project`_, or ask in the #django-cms IRC channel.
#. How can I configure the database to use?
**djangocms-installer** uses `dj-database-url`_ to get database
configuration parameters; refer to this package for more details.
#. The installer dies with an error like
``ImportError: Could not import settings 'foo.bar.settings' (Is it on sys.path?
Is there an import error in the settings file?): No module named foo.bar.settings``,
what's happening?
Chances are you have ``DJANGO_SETTINGS_MODULE`` set in you environment,
either by default or using postactivate virtualenv hooks or other tools;
please check you environment right after the error happening (for example
using the ``env`` command on \*nix systems) and remove any customisation: the
installer requires that ``DJANGO_SETTINGS_MODULE`` is not set on the first
run. You can customise it later.
.. _dj-database-url: https://github.com/kennethreitz/dj-database-url
.. _project: https://github.com/nephila/djangocms-installer/issues