.github/ISSUE_TEMPLATE/bug_report.yml
name: Bug Report
description: Create a report to help us improve.
labels: kind/bug,bug/need-confirmation
body:
- type: markdown
attributes:
value: |
# Welcome!
The issue tracker is for reporting bugs. If you have an [idea for a new feature](https://github.com/orgs/portainer/discussions/categories/ideas) or a [general question about Portainer](https://github.com/orgs/portainer/discussions/categories/help) please post in our [GitHub Discussions](https://github.com/orgs/portainer/discussions).
You can also ask for help in our [community Slack channel](https://join.slack.com/t/portainer/shared_invite/zt-txh3ljab-52QHTyjCqbe5RibC2lcjKA).
**DO NOT FILE ISSUES FOR GENERAL SUPPORT QUESTIONS**.
- type: checkboxes
id: terms
attributes:
label: Before you start please confirm the following.
options:
- label: Yes, I've searched similar issues on [GitHub](https://github.com/portainer/portainer/issues).
required: true
- label: Yes, I've checked whether this issue is covered in the Portainer [documentation](https://docs.portainer.io) or [knowledge base](https://portal.portainer.io/knowledge).
required: true
- type: markdown
attributes:
value: |
# About your issue
Tell us a bit about the issue you're having.
How to write a good bug report:
- Respect the issue template as much as possible.
- Summarize the issue so that we understand what is going wrong.
- Describe what you would have expected to have happened, and what actually happened instead.
- Provide easy to follow steps to reproduce the issue.
- Remain clear and concise.
- Format your messages to help the reader focus on what matters and understand the structure of your message, use [Markdown syntax](https://help.github.com/articles/github-flavored-markdown).
- type: textarea
attributes:
label: Problem Description
description: A clear and concise description of what the bug is.
validations:
required: true
- type: textarea
attributes:
label: Expected Behavior
description: A clear and concise description of what you expected to happen.
validations:
required: true
- type: textarea
attributes:
label: Actual Behavior
description: A clear and concise description of what actually happens.
validations:
required: true
- type: textarea
attributes:
label: Steps to Reproduce
description: Please be as detailed as possible when providing steps to reproduce.
placeholder: |
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
validations:
required: true
- type: textarea
attributes:
label: Portainer logs or screenshots
description: Provide Portainer container logs or any screenshots related to the issue.
validations:
required: false
- type: markdown
attributes:
value: |
# About your environment
Tell us a bit about your Portainer environment.
- type: dropdown
attributes:
label: Portainer version
description: We only provide support for the most recent version of Portainer and the previous 3 versions. If you are on an older version of Portainer we recommend [upgrading first](https://docs.portainer.io/start/upgrade) in case your bug has already been fixed.
multiple: false
options:
- '2.20.2'
- '2.20.1'
- '2.20.0'
- '2.19.5'
- '2.19.4'
- '2.19.3'
- '2.19.2'
- '2.19.1'
- '2.19.0'
- '2.18.4'
- '2.18.3'
- '2.18.2'
- '2.18.1'
- '2.17.1'
- '2.17.0'
- '2.16.2'
- '2.16.1'
- '2.16.0'
validations:
required: true
- type: dropdown
attributes:
label: Portainer Edition
multiple: false
options:
- 'Business Edition (BE/EE) with 5NF / 3NF license'
- 'Business Edition (BE/EE) with Home & Student license'
- 'Business Edition (BE/EE) with Starter license'
- 'Business Edition (BE/EE) with Professional or Enterprise license'
- 'Community Edition (CE)'
validations:
required: true
- type: input
attributes:
label: Platform and Version
description: |
Enter your container management platform (Docker | Swarm | Kubernetes) along with the version.
Example: Docker 24.0.3 | Docker Swarm 24.0.3 | Kubernetes 1.26
You can find our supported platforms [in our documentation](https://docs.portainer.io/start/requirements-and-prerequisites).
validations:
required: true
- type: input
attributes:
label: OS and Architecture
description: |
Enter your Operating System, Version and Architecture. Example: Ubuntu 22.04, AMD64 | Raspbian OS, ARM64
validations:
required: true
- type: input
attributes:
label: Browser
description: |
Enter your browser and version. Example: Google Chrome 114.0
validations:
required: false
- type: textarea
attributes:
label: What command did you use to deploy Portainer?
description: |
Example: `docker run -d -p 8000:8000 -p 9443:9443 --name portainer --restart=always -v /var/run/docker.sock:/var/run/docker.sock -v portainer_data:/data portainer/portainer-ce:latest`
If you deployed Portainer using a compose file or manifest you can provide this here as well.
render: bash
validations:
required: false
- type: textarea
attributes:
label: Additional Information
description: Any additional information about your environment, the bug, or anything else you think might be helpful.
validations:
required: false