app/views/eventful_mailer/notify_request_fail.html.erb
Hello,
<p>This is to let you know that Sequencescape has just failed one of your requests:</p>
<p>Item: <%= @item.name %>, Request ID: <%= @request.id %> (<%= @request.request_type.name %>).</p>
<p>The reason for failure is: <%= @message %></p>
<p>You can view the request details here:<br />
<a href="<%= url_for(host: configatron.site_url, controller: 'requests', action: 'show', id: @request.id) %>"><%= url_for(host: configatron.site_url, controller: 'requests', action: 'show', id: @request.id) %></a>
</p>
<p>Many thanks,<br />
<em>Sequencescape</em></p>