woothemes/woocommerce

---
name: "\U0001F41E Bug report"
about: Report a bug if something isn't working as expected in the core WooCommerce
  plugin.
title: ''
labels: ''
assignees: ''

---

Please provide us with the information requested in this bug report. Without these details, we won't be able to fully evaluate this issue. 
Bug reports lacking detail, or for any other reason than to report a bug, may be closed without action.

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**Prerequisites (mark completed items with an [x]):**
- [ ] I have have carried out troubleshooting steps and I believe I have found a bug.
- [ ] I have searched for similar bugs in both open and closed issues and cannot find a duplicate.

**Describe the bug**
A clear and concise description of what the bug is. 

**Expected behavior**
A clear and concise description of what you expected to happen.

**Actual behavior**
A clear and concise description of what actually happens. Please be as descriptive as possible; 

**Steps to reproduce the bug (We need to be able to reproduce the bug in order to fix it.)**
Steps to reproduce the bug:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

**Screenshots**
If applicable, add screenshots to help explain your problem.

<!-- Please try testing your site for theme and plugins conflict. To do that deactivate all plugins except for WooCommerce and switch to a default WordPress theme or [Storefront](https://en-gb.wordpress.org/themes/storefront/). Then test again. If the issue is resolved with the default theme and all plugins deactivated, it means that one of your plugins or a theme is causing the issue. You will then need to enable it one by one and test every time you do that in order to figure out which plugin is causing the issue. -->

**Isolating the problem (mark completed items with an [x]):**
- [ ] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
- [ ] This bug happens with a default WordPress theme active, or [Storefront](https://woocommerce.com/storefront/).
- [ ] I can reproduce this bug consistently using the steps above.

**WordPress Environment**
We use the [WooCommerce System Status Report](https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/) to help us evaluate the issue. 
Without this report we won't be able to fully evaluate this issue.
<details>
```
The System Status Report is found in your WordPress admin under **WooCommerce > Status**. 
Please select “Get system report”, then “Copy for support”, and then paste it here.
```
</details>