zammad/zammad

# #{ticket.title}
_<#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}|Ticket##{ticket.number}>: 由 #{current_user.longname} 在 #{ticket.updated_at} 創建_
* #{t('Group')}: #{ticket.group.name}
* #{t('Owner')}: #{ticket.owner.fullname}
* #{t('State')}: #{t(ticket.state.name)}

<% if @objects[:article] %>
#{article.body_as_text}
<% end %>