zammad/zammad

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Please try again later or send us an email. Thank you!":"Omlouváme se, že musíte čekat déle, než je vhodné pro získání slotu. Prosím, zkuste to později, případně nám napište e-mail. Děkujeme!","You are on waiting list position <strong>%s</strong>.":"Jste <strong>%s</strong>. v pořadí na čekací listině."},da:{"<strong>Chat</strong> with us!":"<strong>Chat</strong> med os!","All colleagues are busy.":"Alle medarbejdere er optaget.","Chat closed by %s":"Chat lukket af %s","Compose your message…":"Skriv din besked…",Connecting:"Forbinder","Connection lost":"Forbindelse mistet","Connection re-established":"Forbindelse genoprettet",Offline:"Offline",Online:"Online","Scroll down to see new messages":"Scroll ned for at se nye beskeder",Send:"Afsend","Since you didn't respond in the last %s minutes your conversation was closed.":"","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"","Start new conversation":"Start en ny samtale",Today:"I dag","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"","You are on waiting list position <strong>%s</strong>.":"Du er i kø som nummer <strong>%s</strong>."},de:{"<strong>Chat</strong> with us!":"<strong>Chatte</strong> mit uns!","All colleagues are busy.":"Alle Kollegen sind beschäftigt.","Chat closed by %s":"Chat von %s geschlossen","Compose your message…":"Verfassen Sie Ihre Nachricht…",Connecting:"Verbinde","Connection lost":"Verbindung verloren","Connection re-established":"Verbindung wieder aufgebaut",Offline:"Offline",Online:"Online","Scroll down to see new messages":"Nach unten scrollen um neue Nachrichten zu sehen",Send:"Senden","Since you didn't respond in the last %s minutes your conversation was closed.":"Da Sie innerhalb der letzten %s Minuten nicht reagiert haben, wurde Ihre Unterhaltung geschlossen.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Da Sie innerhalb der letzten %s Minuten nicht reagiert haben, wurde Ihre Unterhaltung mit <strong>%s</strong> geschlossen.","Start new conversation":"Neue Unterhaltung starten",Today:"Heute","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Entschuldigung, es dauert länger als erwartet einen freien Platz zu bekommen. Versuchen Sie es später erneut oder senden Sie uns eine E-Mail. Vielen Dank!","You are on waiting list position <strong>%s</strong>.":"Sie sind in der Warteliste auf Position <strong>%s</strong>."},es:{"<strong>Chat</strong> with us!":"<strong>Chatee</strong> con nosotros!","All colleagues are busy.":"Todos los colegas están ocupados.","Chat closed by %s":"Chat cerrado por %s","Compose your message…":"Escribe tu mensaje…",Connecting:"Conectando","Connection lost":"Conexión perdida","Connection re-established":"Conexión reestablecida",Offline:"Desconectado",Online:"En línea","Scroll down to see new messages":"Desplace hacia abajo para ver nuevos mensajes",Send:"Enviar","Since you didn't respond in the last %s minutes your conversation was closed.":"Debido a que usted no ha respondido en los últimos %s minutos, su conversación se ha cerrado.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Debido a que usted no ha respondido en los últimos %s minutos, su conversación con <strong>%s</strong> se ha cerrado.","Start new conversation":"Iniciar nueva conversación",Today:"Hoy","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Lo sentimos, estamos tardando más de lo esperado para asignar un agente. Inténtelo de nuevo más tarde o envíenos un correo electrónico. ¡Gracias!","You are on waiting list position <strong>%s</strong>.":"Usted está en la posición <strong>%s</strong> de la lista de espera."},fr:{"<strong>Chat</strong> with us!":"<strong>Chattez</strong> avec nous !","All colleagues are busy.":"Tous les agents sont occupés.","Chat closed by %s":"Chat fermé par %s","Compose your message…":"Écrivez votre message…",Connecting:"Connexion","Connection lost":"Connexion perdue","Connection re-established":"Connexion ré-établie",Offline:"Hors-ligne",Online:"En ligne","Scroll down to see new messages":"Défiler vers le bas pour voir les nouveaux messages",Send:"Envoyer","Since you didn't respond in the last %s minutes your conversation was closed.":"Sans réponse de votre part depuis %s minutes, votre conservation a été fermée.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Sans réponse de votre part depuis %s minutes, votre conversation avec <strong>%s</strong> a été fermée.","Start new conversation":"Démarrer une nouvelle conversation",Today:"Aujourd'hui","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Nous sommes désolés, trouver un agent disponible prend plus de temps que prévu. Réessayez plus tard ou envoyez-nous un mail. Merci !","You are on waiting list position <strong>%s</strong>.":"Vous êtes actuellement en position <strong>%s</strong> dans la file d'attente."},hr:{"<strong>Chat</strong> with us!":"<strong>Čavrljajte</strong> sa nama!","All colleagues are busy.":"Svi kolege su zauzeti.","Chat closed by %s":"%s zatvara chat","Compose your message…":"Sastavite poruku…",Connecting:"Povezivanje","Connection lost":"Veza prekinuta","Connection re-established":"Veza je ponovno uspostavljena",Offline:"Odsutan",Online:"Dostupan(a)","Scroll down to see new messages":"Pomaknite se prema dolje da biste vidjeli nove poruke",Send:"Šalji","Since you didn't respond in the last %s minutes your conversation was closed.":"Budući da niste odgovorili u posljednjih %s minuta, Vaš je razgovor zatvoren.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Budući da niste odgovorili u posljednjih %s minuta, Vaš je razgovor s <strong>%</strong>s zatvoren.","Start new conversation":"Započni novi razgovor",Today:"Danas","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Oprostite, proces traje duže nego što se očekivalo da biste dobili slobodan termin. Molimo, pokušajte ponovno kasnije ili nam pošaljite e-mail. Hvala!","You are on waiting list position <strong>%s</strong>.":"Nalazite se u redu čekanja na poziciji <strong>%s</strong>."},hu:{"<strong>Chat</strong> with us!":"<strong>Csevegjen</strong> velünk!","All colleagues are busy.":"Minden munkatársunk foglalt.","Chat closed by %s":"A csevegés %s által lezárva","Compose your message…":"Fogalmazza meg üzenetét…",Connecting:"Csatlakozás","Connection lost":"A kapcsolat megszakadt","Connection re-established":"A kapcsolat helyreállt",Offline:"Offline",Online:"Online","Scroll down to see new messages":"Görgessen lefelé az új üzenetek megtekintéséhez",Send:"Küldés","Since you didn't respond in the last %s minutes your conversation was closed.":"Mivel az elmúlt %s percben nem válaszolt, a beszélgetése lezárásra került.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Mivel az elmúlt %s percben nem válaszolt, <strong>%s</strong> munkatársunkkal folytatott beszélgetését lezártuk.","Start new conversation":"Új beszélgetés indítása",Today:"Ma","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Sajnáljuk, hogy a vártnál hosszabb ideig tart a helyfoglalás. Kérjük, próbálja meg később újra, vagy küldjön nekünk egy e-mailt. Köszönjük!","You are on waiting list position <strong>%s</strong>.":"Ön a várólistán a <strong>%s</strong> helyen szerepel."},it:{"<strong>Chat</strong> with us!":"<strong>Chatta</strong> con noi!","All colleagues are busy.":"Tutti i colleghi sono occupati.","Chat closed by %s":"Chat chiusa da %s","Compose your message…":"Scrivi il tuo messaggio…",Connecting:"Connessione in corso","Connection lost":"Connessione persa","Connection re-established":"Connessione ristabilita",Offline:"Offline",Online:"Online","Scroll down to see new messages":"Scorri verso il basso per vedere i nuovi messaggi",Send:"Invia","Since you didn't respond in the last %s minutes your conversation was closed.":"Dato che non hai risposto negli ultimi %s minuti, la conversazione è stata chiusa.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Dato che non hai risposto negli ultimi %s minuti, la conversazione con <strong>%s</strong> è stata chiusa.","Start new conversation":"Avvia una nuova chat",Today:"Oggi","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Siamo spiacenti, ci vuole più tempo del previsto per ottenere uno spazio libero. Riprova più tardi o inviaci un'e-mail. Grazie!","You are on waiting list position <strong>%s</strong>.":"Sei alla posizione <strong>%s</strong> della lista di attesa."},lt:{"<strong>Chat</strong> with us!":"<strong>Kalbėkitės</strong> su mumis!","All colleagues are busy.":"Visi kolegos užimti.","Chat closed by %s":"%s uždarė pokalbį","Compose your message…":"Rašykite žinutę…",Connecting:"Jungiamasi","Connection lost":"Dingo ryšys","Connection re-established":"Ryšys atnaujintas",Offline:"Atsijungęs",Online:"Prisijungęs","Scroll down to see new messages":"Naujos žinutės žemiau",Send:"Siųsti","Since you didn't respond in the last %s minutes your conversation was closed.":"Jūsų pokalbis buvo uždarytas, nes nieko neatsakėte per %s minučių.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Jūsų pokalbis su <strong>%s</strong> buvo uždarytas, nes nieko neatsakėte per %s minučių.","Start new conversation":"Pradėti naują pokalbį",Today:"Šiandien","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Atsiprašome, kad tenka laukti atskymo. Bandykite vėliau arba rašykite el. paštu. Ačiū!","You are on waiting list position <strong>%s</strong>.":"Esate <strong>%s</strong> eilėje."},nl:{"<strong>Chat</strong> with us!":"<strong>Chat</strong> met ons!","All colleagues are busy.":"Alle collega's zijn bezet.","Chat closed by %s":"Chat gesloten door %s","Compose your message…":"Stel je bericht op…",Connecting:"Verbinden","Connection lost":"Verbinding verbroken","Connection re-established":"Verbinding hersteld",Offline:"Offline",Online:"Online","Scroll down to see new messages":"Scroll naar beneden om nieuwe tickets te bekijken",Send:"Verstuur","Since you didn't respond in the last %s minutes your conversation was closed.":"De chat is afgesloten omdat je de laatste %s minuten niet hebt gereageerd.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Je chat met <strong>%s</strong> is afgesloten omdat je niet hebt gereageerd in de laatste %s minuten.","Start new conversation":"Nieuw gesprek starten",Today:"Vandaag","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Het spijt ons, het duurt langer dan verwacht om een chat te starten. Probeer het later nog eens of stuur ons een e-mail. Bedankt!","You are on waiting list position <strong>%s</strong>.":"Je bevindt zich op wachtlijstpositie <strong>%s</strong>."},pl:{"<strong>Chat</strong> with us!":"<strong>Czatuj</strong> z nami!","All colleagues are busy.":"Wszyscy agenci są zajęci.","Chat closed by %s":"Chat zamknięty przez %s","Compose your message…":"Skomponuj swoją wiadomość…",Connecting:"Łączenie","Connection lost":"Utracono połączenie","Connection re-established":"Ponowne nawiązanie połączenia",Offline:"Offline",Online:"Online","Scroll down to see new messages":"Skroluj w dół, aby zobaczyć wiadomości",Send:"Wyślij","Since you didn't respond in the last %s minutes your conversation was closed.":"Ponieważ nie odpowiedziałeś w ciągu ostatnich %s minut, Twoja rozmowa została zamknięta.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Ponieważ nie odpowiedziałeś w ciągu ostatnich %s minut, Twoja rozmowa z <strong>%s</strong> została zamknięta.","Start new conversation":"Rozpocznij nową rozmowę",Today:"Dzisiaj","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Przepraszamy, znalezienie wolnego konsultanta zajmuje więcej czasu niż oczekiwano. Spróbuj ponownie później lub wyślij nam e-mail. Dziękujemy!","You are on waiting list position <strong>%s</strong>.":"Jesteś na pozycji listy oczekujących <strong>%s</strong>."},"pt-br":{"<strong>Chat</strong> with us!":"<strong>Converse</strong> conosco!","All colleagues are busy.":"Nossos atendentes estão ocupados.","Chat closed by %s":"Chat encerrado por %s","Compose your message…":"Escreva sua mensagem…",Connecting:"Conectando","Connection lost":"Conexão perdida","Connection re-established":"Conexão restabelecida",Offline:"Desconectado",Online:"Online","Scroll down to see new messages":"Rolar para baixo para ver novas mensagems",Send:"Enviar","Since you didn't respond in the last %s minutes your conversation was closed.":"Como você não respondeu nos últimos %s minutos, sua conversa foi encerrada.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Como você não respondeu nos últimos %s minutos, sua conversa com <strong>%s</strong> foi encerrada.","Start new conversation":"Iniciar uma nova conversa",Today:"Hoje","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Lamentamos, está demorando mais do que o esperado para conseguir uma vaga. Tente novamente mais tarde ou envie-nos um e-mail. Obrigado!","You are on waiting list position <strong>%s</strong>.":"Você está na posição <strong>%s</strong> da lista de espera."},ru:{"<strong>Chat</strong> with us!":"<strong>Напишите</strong> нам!","All colleagues are busy.":"Все коллеги заняты.","Chat closed by %s":"Чат закрыт %s","Compose your message…":"Составьте сообщение…",Connecting:"Подключение","Connection lost":"Подключение потеряно","Connection re-established":"Подключение восстановлено",Offline:"Оффлайн",Online:"В сети","Scroll down to see new messages":"Прокрутите вниз, чтобы увидеть новые сообщения",Send:"Отправить","Since you didn't respond in the last %s minutes your conversation was closed.":"","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"","Start new conversation":"Начать новую беседу",Today:"Сегодня","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"","You are on waiting list position <strong>%s</strong>.":"Вы находитесь в списке ожидания <strong>%s</strong>."},sr:{"<strong>Chat</strong> with us!":"<strong>Ћаскајте</strong> са нама!","All colleagues are busy.":"Све колеге су заузете.","Chat closed by %s":"Ћаскање затворено од стране %s","Compose your message…":"Напишите поруку…",Connecting:"Повезивање","Connection lost":"Веза је изгубљена","Connection re-established":"Веза је поново успостављена",Offline:"Одсутан(а)",Online:"Доступан(а)","Scroll down to see new messages":"Скролујте на доле за нове поруке",Send:"Пошаљи","Since you didn't respond in the last %s minutes your conversation was closed.":"Пошто нисте одговорили у последњих %s минут(a), ваш разговор је завршен.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Пошто нисте одговорили у последњих %s минут(a), ваш разговор са <strong>%s</strong> је завршен.","Start new conversation":"Започни нови разговор",Today:"Данас","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Жао нам је, добијање празног термина траје дуже од очекиваног. Молимо покушајте поново касније или нам пошаљите имејл поруку. Хвала вам!","You are on waiting list position <strong>%s</strong>.":"Ви сте тренутно <strong>%s.</strong> у реду за чекање."},"sr-latn-rs":{"<strong>Chat</strong> with us!":"<strong>Ćaskajte</strong> sa nama!","All colleagues are busy.":"Sve kolege su zauzete.","Chat closed by %s":"Ćaskanje zatvoreno od strane %s","Compose your message…":"Napišite poruku…",Connecting:"Povezivanje","Connection lost":"Veza je izgubljena","Connection re-established":"Veza je ponovo uspostavljena",Offline:"Odsutan(a)",Online:"Dostupan(a)","Scroll down to see new messages":"Skrolujte na dole za nove poruke",Send:"Pošalji","Since you didn't respond in the last %s minutes your conversation was closed.":"Pošto niste odgovorili u poslednjih %s minut(a), vaš razgovor je završen.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Pošto niste odgovorili u poslednjih %s minut(a), vaš razgovor sa <strong>%s</strong> je završen.","Start new conversation":"Započni novi razgovor",Today:"Danas","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Žao nam je, dobijanje praznog termina traje duže od očekivanog. Molimo pokušajte ponovo kasnije ili nam pošaljite imejl poruku. Hvala vam!","You are on waiting list position <strong>%s</strong>.":"Vi ste trenutno <strong>%s.</strong> u redu za čekanje."},sv:{"<strong>Chat</strong> with us!":"<strong>Chatta</strong> med oss!","All colleagues are busy.":"Alla kollegor är upptagna.","Chat closed by %s":"Chatt stängd av %s","Compose your message…":"Skriv ditt meddelande …",Connecting:"Ansluter","Connection lost":"Anslutningen försvann","Connection re-established":"Anslutningen återupprättas",Offline:"Offline",Online:"Online","Scroll down to see new messages":"Bläddra ner för att se nya meddelanden",Send:"Skicka","Since you didn't respond in the last %s minutes your conversation was closed.":"Din chatt avslutades då du inte svarade inom %s minuter.","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"Chatten stängdes eftersom du inte svarat inom %s minuter i din konversation med <strong>%s</strong>.","Start new conversation":"Starta ny konversation",Today:"Idag","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"Det tar tyvärr längre tid än förväntat att få en ledig plats. Försök igen senare eller skicka ett mejl till oss. Tack!","You are on waiting list position <strong>%s</strong>.":"Du är på väntelistan som position <strong>%s</strong>."},"zh-cn":{"<strong>Chat</strong> with us!":"发起<strong>即时对话</strong>!","All colleagues are busy.":"所有同事都很忙。","Chat closed by %s":"对话被 %s 终止","Compose your message…":"编辑您的信息…",Connecting:"连接中","Connection lost":"连接丢失","Connection re-established":"正在重新建立连接",Offline:"离线",Online:"在线","Scroll down to see new messages":"向下滚动以查看新消息",Send:"发送","Since you didn't respond in the last %s minutes your conversation was closed.":"","Since you didn't respond in the last %s minutes your conversation with <strong>%s</strong> was closed.":"","Start new conversation":"开始新的会话",Today:"今天","We are sorry, it is taking longer than expected to get a slot. Please try again later or send us an email. Thank you!":"","You are on waiting list position <strong>%s</strong>.":"您目前的等候位置是第 <strong>%s</strong> 位."}},d.prototype.sessionId=void 0,d.prototype.scrolledToBottom=!0,d.prototype.scrollSnapTolerance=10,d.prototype.richTextFormatKey={66:!0,73:!0,85:!0,83:!0},d.prototype.T=function(){var e,t,n,o,s=arguments[0],i=2<=arguments.length?slice.call(arguments,1):[];if(this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?((o=this.translations[this.options.lang])[s]||this.log.notice("Translation needed for '"+s+"'"),s=o[s]||s):this.log.notice("Translation '"+this.options.lang+"' needed!")),i)for(t=0,n=i.length;t<n;t++)e=i[t],s=s.replace(/%s/,e);return s},d.prototype.view=function(t){return n=this,function(e){return(e=e||{}).T=n.T,e.background=n.options.background,e.flat=n.options.flat,e.fontSize=n.options.fontSize,p.zammadChatTemplates[t](e)};var n},d.prototype.getScrollRoot=function(){var e,t,n;return"scrollingElement"in document?document.scrollingElement:(n=(t=document.documentElement).scrollTop,t.scrollTop=n+1,e=t.scrollTop,(t.scrollTop=n)<e?t:document.body)},d.prototype.render=function(){return this.el&&h(".zammad-chat").get(0)||this.renderBase(),h("."+this.options.buttonClass).addClass(this.options.inactiveClass),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId,url:p.location.href})},d.prototype.renderBase=function(){var n,a,l,e,t;if(this.el=h(this.view("chat")({title:this.options.title,scrollHint:this.options.scrollHint})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),this.el.find(".js-chat-open").on("click",this.open),this.el.find(".js-chat-toggle").on("click",this.toggle),this.el.find(".js-chat-status").on("click",this.stopPropagation),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.el.find(".zammad-chat-body").on("scroll",this.detectScrolledtoBottom),this.el.find(".zammad-scroll-hint").on("click",this.onScrollHintClick),this.input.on({keydown:this.checkForEnter,input:this.onInput}),this.input.on("keydown",(n=this,function(e){var t=!1;if((t=(e.altKey||e.ctrlKey||!e.metaKey)&&(e.altKey||!e.ctrlKey||e.metaKey)?t:!0)&&n.richTextFormatKey[e.keyCode])return e.preventDefault(),66===e.keyCode?(document.execCommand("bold"),!0):73===e.keyCode?(document.execCommand("italic"),!0):85===e.keyCode?(document.execCommand("underline"),!0):83===e.keyCode?(document.execCommand("strikeThrough"),!0):void 0})),this.input.on("paste",(a=this,function(t){var n,o,s,e,i;if(t.stopPropagation(),t.preventDefault(),t.clipboardData)o=t.clipboardData;else if(p.clipboardData)o=p.clipboardData;else{if(!t.originalEvent.clipboardData)throw"No clipboardData support";o=t.originalEvent.clipboardData}if(e=!1,o&&o.items&&o.items[0]&&("file"!==(n=o.items[0]).kind||"image/png"!==n.type&&"image/jpeg"!==n.type||(n=n.getAsFile(),(i=new FileReader).onload=function(e){var e=e.target.result,s=document.createElement("img");return s.src=e,a.resizeImage(s.src,460,"auto",2,"image/jpeg","auto",function(e,t,n,o){return a.isRetina()&&(t/=2,0),s='<img style="width: 100%; max-width: '+t+'px;" src="'+e+'">',document.execCommand("insertHTML",!1,s)})},i.readAsDataURL(n),e=!0)),!e){n=i=void 0;try{i=o.getData("text/html"),n="html",i&&0!==i.length||(n="text",i=o.getData("text/plain")),i&&0!==i.length||(n="text2",i=o.getData("text"))}catch(e){t=e,console.log("Sorry, can't insert markup because browser is not supporting it."),n="text3",i=o.getData("text")}return"text"!==n&&"text2"!==n&&"text3"!==n||(i=(i="<div>"+i.replace(/\n/g,"</div><div>")+"</div>").replace(/<div><\/div>/g,"<div><br></div>")),console.log("p",n,i),"html"===n&&(e=DOMPurify.sanitize(i),a.log.debug("sanitized HTML clipboard",e),t=h("<div>"+e+"</div>"),o=!1,e=i,s=new RegExp("<(/w|w):[A-Za-z]"),e.match(s)&&(o=!0,e=e.replace(s,"")),s=new RegExp("<(/o|o):[A-Za-z]"),e.match(s)&&(o=!0,e=e.replace(s,"")),o&&(t=a.wordFilter(t)),(t=h(t)).contents().each(function(){if(8===this.nodeType)return h(this).remove()}),t.find("a, font, small, time, form, label").replaceWith(function(){return h(this).contents()}),t.find("textarea").each(function(){var e=this.outerHTML;return s=new RegExp("<"+this.tagName,"i"),e=e.replace(s,"<div"),s=new RegExp("</"+this.tagName,"i"),e=e.replace(s,"</div"),h(this).replaceWith(e)}),t.find("font, img, svg, input, select, button, style, applet, embed, noframes, canvas, script, frame, iframe, meta, link, title, head, fieldset").remove(),a.removeAttributes(t),i=t.html()),"text3"===n?a.pasteHtmlAtCaret(i):document.execCommand("insertHTML",!1,i),!0}})),this.input.on("drop",(l=this,function(e){var t,a,r;if(e.stopPropagation(),e.preventDefault(),p.dataTransfer)t=p.dataTransfer;else{if(!e.originalEvent.dataTransfer)throw"No clipboardData support";t=e.originalEvent.dataTransfer}if(a=e.clientX,r=e.clientY,(e=t.files[0]).type.match("image.*"))return(t=new FileReader).onload=function(e){var e=e.target.result,i=document.createElement("img");return i.src=e,l.resizeImage(i.src,460,"auto",2,"image/jpeg","auto",function(e,t,n,o){var s;return l.isRetina()&&(t/=2,0),i=(i=h('<img style="width: 100%; max-width: '+t+'px;" src="'+e+'">')).get(0),document.caretPositionFromPoint?(t=document.caretPositionFromPoint(a,r),(s=document.createRange()).setStart(t.offsetNode,t.offset),s.collapse(),s.insertNode(i)):document.caretRangeFromPoint?(s=document.caretRangeFromPoint(a,r)).insertNode(i):console.log("could not find carat")})},t.readAsDataURL(e)})),h(p).on("beforeunload",(e=this,function(){return e.onLeaveTemporary()})),h(p).on("hashchange",(t=this,function(){if(!t.isOpen)return t.idleTimeout.start();t.sessionId&&t.send("chat_session_notice",{session_id:t.sessionId,message:p.location.href})})),this.isFullscreen)return this.input.on({focus:this.onFocus,focusout:this.onFocusOut})},d.prototype.stopPropagation=function(e){return e.stopPropagation()},d.prototype.checkForEnter=function(e){if(!this.inputDisabled&&!e.shiftKey&&13===e.keyCode)return e.preventDefault(),this.sendMessage()},d.prototype.send=function(e,t){return(t=null==t?{}:t).chat_id=this.options.chatId,this.io.send(e,t)},d.prototype.onWebSocketMessage=function(e){for(var t,n=0,o=e.length;n<o;n++)switch(t=e[n],this.log.debug("ws:onmessage",t),t.event){case"chat_error":this.log.notice(t.data),t.data&&"chat_disabled"===t.data.state&&this.destroy({remove:!0});break;case"chat_session_message":if(t.data.self_written)return;this.receiveMessage(t.data);break;case"chat_session_typing":if(t.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(t.data);break;case"chat_session_queue":this.onQueueScreen(t.data);break;case"chat_session_closed":case"chat_session_left":this.onSessionClosed(t.data);break;case"chat_session_notice":this.addStatus(this.T(t.data.message));break;case"chat_status_customer":switch(t.data.state){case"online":this.sessionId=void 0,!this.options.cssAutoload||this.cssLoaded?this.onReady():this.socketReady=!0;break;case"offline":this.onError("Zammad Chat: No agent online");break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled");break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+t.data.queue);break;case"reconnect":this.onReopenSession(t.data)}}},d.prototype.onReady=function(){var e;if(this.log.debug("widget ready for use"),h("."+this.options.buttonClass).on("click",this.open).removeClass(this.options.inactiveClass),"function"==typeof(e=this.options).onReady&&e.onReady(),this.options.show)return this.show()},d.prototype.onError=function(e){var t;return this.log.debug(e),this.addStatus(e),h("."+this.options.buttonClass).hide(),this.isOpen?(this.disableInput(),this.destroy({remove:!1})):this.destroy({remove:!0}),"function"==typeof(t=this.options).onError?t.onError(e):void 0},d.prototype.onReopenSession=function(e){var t,n,o,s,i;if(this.log.debug("old messages",e.session),this.inactiveTimeout.start(),i=sessionStorage.getItem("unfinished_message"),e.agent){for(this.onConnectionEstablished(e),t=0,n=(s=e.session).length;t<n;t++)o=s[t],this.renderMessage({message:o.content,id:o.id,from:o.created_by_id?"agent":"customer"});i&&this.input.html(i)}if(e.position&&this.onQueue(e),this.show(),this.open(),this.scrollToBottom(),i)return this.input.trigger("focus")},d.prototype.onInput=function(){return this.el.find(".zammad-chat-message--unread").removeClass("zammad-chat-message--unread"),sessionStorage.setItem("unfinished_message",this.input.html()),this.onTyping()},d.prototype.onFocus=function(){var e;if(h(p).scrollTop(10),e=0<h(p).scrollTop(),h(p).scrollTop(0),e)return this.log.notice("virtual keyboard shown")},d.prototype.onFocusOut=function(){},d.prototype.onTyping=function(){if(!(this.isTyping&&this.isTyping>new Date((new Date).getTime()-1500)))return this.isTyping=new Date,this.send("chat_session_typing",{session_id:this.sessionId}),this.inactiveTimeout.start()},d.prototype.onSubmit=function(e){return e.preventDefault(),this.sendMessage()},d.prototype.sendMessage=function(){var e,t=this.input.html();if(t)return this.inactiveTimeout.start(),sessionStorage.removeItem("unfinished_message"),e=this.view("message")({message:t,from:"customer",id:this._messageCount++,unreadClass:""}),this.maybeAddTimestamp(),this.el.find(".zammad-chat-message--typing").get(0)?(this.lastAddedType="typing-placeholder",this.el.find(".zammad-chat-message--typing").before(e)):(this.lastAddedType="message--customer",this.el.find(".zammad-chat-body").append(e)),this.input.html(""),this.scrollToBottom(),this.send("chat_session_message",{content:t,id:this._messageCount,session_id:this.sessionId})},d.prototype.receiveMessage=function(e){return this.inactiveTimeout.start(),this.onAgentTypingEnd(),this.maybeAddTimestamp(),this.renderMessage({message:e.message.content,id:e.id,from:"agent"}),this.scrollToBottom({showHint:!0})},d.prototype.renderMessage=function(e){return this.lastAddedType="message--"+e.from,e.unreadClass=document.hidden?" zammad-chat-message--unread":"",this.el.find(".zammad-chat-body").append(this.view("message")(e))},d.prototype.open=function(){var e;if(!this.isOpen)return this.isOpen=!0,this.log.debug("open widget"),this.show(),this.sessionId||this.showLoader(),this.el.addClass("zammad-chat-is-open"),e=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.css("bottom",-e),this.sessionId?(this.el.css("bottom",0),this.onOpenAnimationEnd()):(this.el.animate({bottom:0},500,this.onOpenAnimationEnd),this.send("chat_session_init",{url:p.location.href}));this.log.debug("widget already open, block")},d.prototype.onOpenAnimationEnd=function(){var e;return this.idleTimeout.stop(),this.isFullscreen&&this.disableScrollOnRoot(),"function"==typeof(e=this.options).onOpenAnimationEnd?e.onOpenAnimationEnd():void 0},d.prototype.sessionClose=function(){return this.send("chat_session_close",{session_id:this.sessionId}),this.inactiveTimeout.stop(),this.waitingListTimeout.stop(),sessionStorage.removeItem("unfinished_message"),this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.setSessionId(void 0)},d.prototype.toggle=function(e){return this.isOpen?this.close(e):this.open(e)},d.prototype.close=function(e){if(this.isOpen)return this.initDelayId&&clearTimeout(this.initDelayId),this.sessionId&&(this.log.debug("session close before widget close"),this.sessionClose()),this.log.debug("close widget"),e&&e.stopPropagation(),this.isFullscreen&&this.enableScrollOnRoot(),e=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.animate({bottom:-e},500,this.onCloseAnimationEnd);this.log.debug("can't close widget, it's not open")},d.prototype.onCloseAnimationEnd=function(){var e;return this.el.css("bottom",""),this.el.removeClass("zammad-chat-is-open"),this.showLoader(),this.el.find(".zammad-chat-welcome").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").addClass("zammad-chat-is-hidden"),this.isOpen=!1,"function"==typeof(e=this.options).onCloseAnimationEnd&&e.onCloseAnimationEnd(),this.io.reconnect()},d.prototype.onWebSocketClose=function(){if(!this.isOpen)return this.el?(this.el.removeClass("zammad-chat-is-shown"),this.el.removeClass("zammad-chat-is-loaded")):void 0},d.prototype.show=function(){if("offline"!==this.state)return this.el.addClass("zammad-chat-is-loaded"),this.el.addClass("zammad-chat-is-shown")},d.prototype.disableInput=function(){return this.inputDisabled=!0,this.input.prop("contenteditable",!1),this.el.find(".zammad-chat-send").prop("disabled",!0),this.io.close()},d.prototype.enableInput=function(){return this.inputDisabled=!1,this.input.prop("contenteditable",!0),this.el.find(".zammad-chat-send").prop("disabled",!1)},d.prototype.hideModal=function(){return this.el.find(".zammad-chat-modal").html("")},d.prototype.onQueueScreen=function(e){var t,n;if(this.setSessionId(e.session_id),t=function(){return n.onQueue(e),n.waitingListTimeout.start()},!(n=this).initialQueueDelay||this.onInitialQueueDelayId)return this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),t();this.onInitialQueueDelayId=setTimeout(t,this.initialQueueDelay)},d.prototype.onQueue=function(e){return this.log.notice("onQueue",e.position),this.inQueue=!0,this.el.find(".zammad-chat-modal").html(this.view("waiting")({position:e.position}))},d.prototype.onAgentTypingStart=function(){if(this.stopTypingId&&clearTimeout(this.stopTypingId),this.stopTypingId=setTimeout(this.onAgentTypingEnd,3e3),!this.el.find(".zammad-chat-message--typing").get(0)&&(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("typingIndicator")()),this.isVisible(this.el.find(".zammad-chat-message--typing"),!0)))return this.scrollToBottom()},d.prototype.onAgentTypingEnd=function(){return this.el.find(".zammad-chat-message--typing").remove()},d.prototype.onLeaveTemporary=function(){if(this.sessionId)return this.send("chat_session_leave_temporary",{session_id:this.sessionId})},d.prototype.maybeAddTimestamp=function(){var e,t,n=Date.now();if(!this.lastTimestamp||n-this.lastTimestamp>6e4*this.showTimeEveryXMinutes)return e=this.T("Today"),t=(new Date).toTimeString().substr(0,5),"timestamp"===this.lastAddedType?(this.updateLastTimestamp(e,t),this.lastTimestamp=n):(this.el.find(".zammad-chat-body").append(this.view("timestamp")({label:e,time:t})),this.lastTimestamp=n,this.lastAddedType="timestamp",this.scrollToBottom())},d.prototype.updateLastTimestamp=function(e,t){if(this.el)return this.el.find(".zammad-chat-body").find(".zammad-chat-timestamp").last().replaceWith(this.view("timestamp")({label:e,time:t}))},d.prototype.addStatus=function(e){if(this.el)return this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("status")({status:e})),this.scrollToBottom()},d.prototype.detectScrolledtoBottom=function(){var e=this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-chat-body").outerHeight();if(this.scrolledToBottom=Math.abs(e-this.el.find(".zammad-chat-body").prop("scrollHeight"))<=this.scrollSnapTolerance,this.scrolledToBottom)return this.el.find(".zammad-scroll-hint").addClass("is-hidden")},d.prototype.showScrollHint=function(){return this.el.find(".zammad-scroll-hint").removeClass("is-hidden"),this.el.find(".zammad-chat-body").scrollTop(this.el.find(".zammad-chat-body").scrollTop()+this.el.find(".zammad-scroll-hint").outerHeight())},d.prototype.onScrollHintClick=function(){return this.el.find(".zammad-chat-body").animate({scrollTop:this.el.find(".zammad-chat-body").prop("scrollHeight")},300)},d.prototype.scrollToBottom=function(e){e=(null!=e?e:{showHint:!1}).showHint;return this.scrolledToBottom?this.el.find(".zammad-chat-body").scrollTop(h(".zammad-chat-body").prop("scrollHeight")):e?this.showScrollHint():void 0},d.prototype.destroy=function(e){return this.log.debug("destroy widget",e=null==e?{}:e),this.setAgentOnlineState("offline"),e.remove&&this.el&&(this.el.remove(),h("."+this.options.buttonClass).hide()),this.waitingListTimeout&&this.waitingListTimeout.stop(),this.inactiveTimeout&&this.inactiveTimeout.stop(),this.idleTimeout&&this.idleTimeout.stop(),this.io.close()},d.prototype.reconnect=function(){return this.log.notice("reconnecting"),this.disableInput(),this.lastAddedType="status",this.setAgentOnlineState("connecting"),this.addStatus(this.T("Connection lost"))},d.prototype.onConnectionReestablished=function(){var e;return this.lastAddedType="status",this.setAgentOnlineState("online"),this.addStatus(this.T("Connection re-established")),"function"==typeof(e=this.options).onConnectionReestablished?e.onConnectionReestablished():void 0},d.prototype.onSessionClosed=function(e){var t;return this.addStatus(this.T("Chat closed by %s",e.realname)),this.disableInput(),this.setAgentOnlineState("offline"),this.inactiveTimeout.stop(),"function"==typeof(t=this.options).onSessionClosed?t.onSessionClosed(e):void 0},d.prototype.setSessionId=function(e){return void 0===(this.sessionId=e)?sessionStorage.removeItem("sessionId"):sessionStorage.setItem("sessionId",e)},d.prototype.onConnectionEstablished=function(e){var t;return this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.inQueue=!1,e.agent&&(this.agent=e.agent),e.session_id&&this.setSessionId(e.session_id),this.el.find(".zammad-chat-body").html(""),this.el.find(".zammad-chat-agent").html(this.view("agent")({agent:this.agent})),this.enableInput(),this.hideModal(),this.el.find(".zammad-chat-welcome").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").removeClass("zammad-chat-is-hidden"),this.isFullscreen||this.input.trigger("focus"),this.setAgentOnlineState("online"),this.waitingListTimeout.stop(),this.idleTimeout.stop(),this.inactiveTimeout.start(),"function"==typeof(t=this.options).onConnectionEstablished?t.onConnectionEstablished(e):void 0},d.prototype.showCustomerTimeout=function(){var e;return this.el.find(".zammad-chat-modal").html(this.view("customer_timeout")({agent:this.agent.name,delay:this.options.inactiveTimeout})),e=function(){return location.reload()},this.el.find(".js-restart").on("click",e),this.sessionClose()},d.prototype.showWaitingListTimeout=function(){var e;return this.el.find(".zammad-chat-modal").html(this.view("waiting_list_timeout")({delay:this.options.watingListTimeout})),e=function(){return location.reload()},this.el.find(".js-restart").on("click",e),this.sessionClose()},d.prototype.showLoader=function(){return this.el.find(".zammad-chat-modal").html(this.view("loader")())},d.prototype.setAgentOnlineState=function(e){var t;if(this.state=e,this.el)return t=e.charAt(0).toUpperCase()+e.slice(1),this.el.find(".zammad-chat-agent-status").attr("data-status",e).text(this.T(t))},d.prototype.detectHost=function(){var e="https"===i?"wss://":"ws://";return this.options.host=""+e+s+"/ws"},d.prototype.loadCss=function(){var e,t;if(this.options.cssAutoload)return(t=this.options.cssUrl)||(t=this.options.host.replace(/^wss/i,"https").replace(/^ws/i,"http").replace(/\/ws$/i,""),t+="/assets/chat/chat.css"),this.log.debug("load css from '"+t+"'"),t="@import url('"+t+"');",(e=document.createElement("link")).onload=this.onCssLoaded,e.rel="stylesheet",e.href="data:text/css,"+escape(t),document.getElementsByTagName("head")[0].appendChild(e)},d.prototype.onCssLoaded=function(){var e;return this.cssLoaded=!0,this.socketReady&&this.onReady(),"function"==typeof(e=this.options).onCssLoaded?e.onCssLoaded():void 0},d.prototype.startTimeoutObservers=function(){var e,t,n;return this.idleTimeout=new o({logPrefix:"idleTimeout",debug:this.options.debug,timeout:this.options.idleTimeout,timeoutIntervallCheck:this.options.idleTimeoutIntervallCheck,callback:(e=this,function(){return e.log.debug("Idle timeout reached, hide widget",new Date),e.destroy({remove:!0})})}),this.inactiveTimeout=new o({logPrefix:"inactiveTimeout",debug:this.options.debug,timeout:this.options.inactiveTimeout,timeoutIntervallCheck:this.options.inactiveTimeoutIntervallCheck,callback:(t=this,function(){return t.log.debug("Inactive timeout reached, show timeout screen.",new Date),t.showCustomerTimeout(),t.destroy({remove:!1})})}),this.waitingListTimeout=new o({logPrefix:"waitingListTimeout",debug:this.options.debug,timeout:this.options.waitingListTimeout,timeoutIntervallCheck:this.options.waitingListTimeoutIntervallCheck,callback:(n=this,function(){return n.log.debug("Waiting list timeout reached, show timeout screen.",new Date),n.showWaitingListTimeout(),n.destroy({remove:!1})})})},d.prototype.disableScrollOnRoot=function(){return this.rootScrollOffset=this.scrollRoot.scrollTop(),this.scrollRoot.css({overflow:"hidden",position:"fixed"})},d.prototype.enableScrollOnRoot=function(){return 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