samples/tickets/updateTicket.php
<?php
include("../../vendor/autoload.php");
use Zendesk\API\HttpClient as ZendeskAPI;
/**
* Replace the following with your own.
*/
$subdomain = "subdomain";
$username = "email@example.com";
$token = "6wiIBWbGkBMo1mRDMuVwkw1EPsNkeUj95PIz2akv";
$client = new ZendeskAPI($subdomain);
$client->setAuth('basic', ['username' => $username, 'token' => $token]);
try {
// Update a new ticket
$updateTicket = $client->tickets()->update(1, [
'priority' => 'urgent',
'comment' => [
'body' => 'We have changed your ticket priority to Urgent and will keep you up-to-date asap.'
],
]);
// Show result
echo "<pre>";
print_r($updateTicket);
echo "</pre>";
} catch (\Zendesk\API\Exceptions\ApiResponseException $e) {
echo $e->getMessage().'</br>';
}