app/views/notification_mailer/very_overdue_notification.text.erb
<%= raw @info_request.public_body.name %> <%= _('are long overdue.')%>
<%= _('They have still not replied to your {{law_used_short}} request ' \
'{{title}}, as normally required by law',
law_used_short: @info_request.legislation.to_s.html_safe,
title: @info_request.title.html_safe) %>.
<%= _('Click on the link below to send a message to {{public_body_name}} ' \
'telling them to reply to your request. You might like to ask for ' \
'an internal review, asking them to find out why their response to ' \
'the request has been so slow.',
:public_body_name => @info_request.public_body.name.html_safe) %>
<%= @url %>
-- <%= _('the {{site_name}} team', :site_name => site_name.html_safe) %>