redbrick/static-site

## Helpdesk Exam
### Redbrick EGM October 2016

Please attempt all 20 questions. Marks awarded indicated alongside each question, out of a total of 60.
Some questions are phrased as emails/messages from users seeking help. try to respond in kind in the case of these questions.

1. I'm a first year, and don't know a lot about computers. How do I log into Redbrick? (3 marks)

2. All this talk of Linux has me interested. I hear there's some way of trying it out without actually installing it directly to my laptop.
What is this witchcraft? (3 marks)

3. When I visit my website I am getting the following error 403 - Permission Denied.
What is the problem and how do I fix it? (3 marks)

4. Somebody has told me to paste the following into my irc client:
    `/exec -o yes`
   Is this a good idea? Should I EVER listen when somebody tells me to do things like this? (3 marks)

5. I got an account at the start of the year but never used it. Now i dont remeber the password and login, how do I get them? (3 marks)

6. I heard there was a way to skip typing your password in to redbrick. How can I set this up and how does it work? (3 marks)

7. What are the names of 2 of the Redbrick Servers and what are they used for? (3 marks)

8. There is a section of my redbrick webspace that I want to put a password on.
How do I go about doing this? (3 marks)

9. All of my redbrick email goes to my dcu account, can I stop this?
If I do, what are my options for using email on Redbrick? (3 marks)

10. I've just installed a sweet linux distro on my laptop, and I'm having some trouble connecting to Eduroam. Help? (3 marks)

11. I know how to set file permissions, but how do I see what permissions files in a folder have? (3 marks)

12. Hi I am in first year of computer applications and I am trying to compile my assignment on redbrick.
When ever I try to compile my program though all I get is the following error.

    ```
    Error occurred during initialization of VM
    Could not reserve enough space for object heap
    Could not create the Java virtual machine.
    ```
    What is wrong? (3 marks)

13. Somebody told me to use Vim instead of Nano. I opened it and managed to get some text written, but I can't work out how to close it or save my work! Am I stuck in this scary editor forever now? (3 marks)

14. I'm the new treasurer of the clay target club. I would like to set up a website and mailing list for the club. (3 Marks)

15. Hi
    How do I make a tarball/gzip backup of my whole redbrick account? (3 marks)

16. Hi all
 I am a final year business student.
 I am currently working on My FYP and have run into difficulty in a particular section.
 The project is to develop a conceptual framework for the development of an e-Supply Chain Management (e-SCM) System for small-to-medium enterprises (SMEs).
 The goal is not to develop the product, rather to envision:
    - What the product should look like.
    - What features and functionalities it should have.
    - What tools could be used to develop the modules of the software system.
    - What are the commercialisation pathways for such a tool

    I am having issues with a particular section where I must devise a software development plan. I have no background in software development or programming so i am struggling to understand the requirements.
    I was wondering if it might be possible to meet with a member of your team to talk about the information and requirements for such a task. thank you for your time. (3 marks)

17. Urgent problem. I was trying out the different shells that are on redbrick and I changed mine to /usr/local/shells/disusered. Now when I log in I can’t do anything. Help. (3 marks)

18. You have been elected helpdesk. You and your helpdesk friends want to run a talk.
Explain how you would go about doing this. Be as detailed as possible. (3 marks)

19. I just ran `ls -al ~`. Why is my `public_html` directory `lrwxrwxrwx`. Does that mean that my `public_html` dir is writable to everyone? (3 marks)

20. I'm currently using Irssi as my IRC client, and it's kind of okay and stuff. I hear I can use another magical, spectacular client on Redbrick,
what's that all about and how can I switch to it? (3 marks)


### Lulzy Bonus Round 2: Electric Boogaloo

_This section carries no marks. It will however affect our mood as we mark your paper._

1. "As a matter of principle, I don't own a real tie" ~ Richard Stallman.
Discuss the impact Richard Stallman has had on your life, giving at least 3 examples of positive changes to your lifestyle that have directly arisen from his actions or words.

2. What redbrick talks/tutorials would you like to see/run in your term as helpdesk?

3. A certain root holder has left a root terminal logged in on one of the lab computers. What do you do?